Support Engineer

Proactive and detail-oriented IT professional looking to contribute to a dynamic team Strong knowledge of Windows, Mac and iOS operating systems. Provide second-level technical support to end-users, ensuring prompt resolution of hardware and software issues. Install, configure, and troubleshoot desktops, laptops, and peripheral devices. Excellent problem-solving and communication skills.Ability to work independently and collaboratively in a fast-paced environment. Experience in MDM tools such as

Position Summary: Title: Technician Standard II - IT Coordinator Duration: 5 Months - Long Term Location: Washington, DC 20433 (100% Onsite) Roles & Responsibilities: Providing support to clients both at headquarters (HQ) and in country offices (CO) through a wide range of job duties including:IT support and troubleshooting of client provisioned hardware, software, and applicationsClient IT training and outreachDirect desk side and remote supportVirtual meeting support; and configuration and pr

Position Summary: Title: Technician Standard II IT Coordinator II Duration: Long Term Location: Washington, DC 20433 100% Onsite This team is responsible for enabling and delivering IT support to staff and providing support to clients both at headquarters (HQ) and in country offices (CO) through a wide range of job duties including: IT support and troubleshooting of clients provisioned hardware, software, and applications;Client IT training and outreach; direct desk side and remote support;

Cloud Lake is looking for a Mac Engineer II to work in Ashburn, VA. As an integral member of the CBP End User Device IT Management Services team, the Mac Support Engineer II (Intermediate) supports and helps engineer a distributed, enterprise macOS environment. This hands-on role bridges day-to-day end-user support and platform engineering execution: resolving Tier II-IV macOS and endpoint-management issues, supporting onsite users through walk-up and appointment-based requests, and independentl