Apply Now

Field Services Engineer

Elgin, IL, US • Posted 4 hours ago • Updated 4 hours ago

Full Time

No Travel Required

On-site

$65,000 - $75,000/yr

TATA Consultancy Services Limited

Fitment

Dice Job Match Score™

To see how well you match this job, please log in or create an account.

Once logged in, be sure to complete your profile to get the most accurate match score.

🔢 Crunching numbers...

Job Details

Skills

Desktop
incident management
IMAC
ITIL
Field service support
Asset Management
End-user Computing

Summary

Job Description

Must Have Technical/Functional Skills

Field service support experience under manufacturing domain , ITIL , SLA , incident management , IMAC , smart hands support On network , servers , OT security , service now ticking tool experience , asset management , stock management , audit , escalation management ,Meeting room support , excellent in customer communication , good to have team management skill , ops lead role for EUC role.

Roles & Responsibilities

Manage day to day operation based on onsite support services, ticket management , KPI , escalation , IMAC , Break fixes , dispatch support , asset delivery part Daas service across Hub , spoke and dispatch sites , vendor management , meeting room support , customer connect ,printer support , OT support , factory PCS support , manage team and customer request on priority

Generic Managerial Skills, If any

Should have excellent customer handling skills , governance, lead operations with confidence, manage escalations at regional level , Should be capable to be proactive to pick operations issue with customer and fix them , decision making capability, mentor team where possible , bring continues improvement

Salary Range: $65,000 - $75,000 a year

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 91172467
Position Id: 9084983
Posted 4 hours ago

Company Info

About TATA Consultancy Services Limited

Tata Consultancy Services (TCS) is the technology partner of choice for industry leading organizations worldwide. Since its inception in 1968, TCS has upheld the highest standards of innovation, engineering excellence, and customer service.

It has set an aspiration to become the world's largest AI-led technology services company and is enabling its clients to transform themselves across the full AI stack, from infrastructure to intelligence. Rooted in the heritage of the Tata Group, TCS is focused on creating long term value for its clients, its investors, its employees, and the community at large.

With a highly skilled workforce spread across 55 countries and 202 service delivery centers across the world, the company has been recognized as a top employer in six continents. With the ability to rapidly apply and scale new technologies, the company has built long term partnerships with its clients – helping them emerge as perpetually adaptive enterprises.

Many of these relationships have endured into decades and navigated every technology cycle, from mainframes in the 1970s to artificial intelligence today.

TCS sponsors 14 of the world’s most prestigious marathons and endurance events, including the TCS New York City Marathon, TCS London Marathon and TCS Sydney Marathon with a focus on promoting health, sustainability, and community empowerment.

Go to company profile

Contact the job poster

Manoranjan Das

Recruiter @ TATA Consultancy Services Limited

View Profile

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

Similar Jobs

Field Services Engineer

Elgin, Illinois

•

Today

Field Services EngineerIntroduction:The Field Services Engineer will be responsible for providing field service support under the manufacturing domain. They will need to have experience in asset management, ITIL, SLA, incident management, IMAC, and smart hands support on networks, servers, and OT security. The role also involves managing day-to-day operations, ticket management, KPIs, escalation, vendor management, and customer support. Responsibilities:Manage day-to-day operations for onsite su

Easy Apply

Full-time

60,000 - 75,000

EUC Lead

Kansas City, Missouri

•

27d ago

The EUC / Deskside Lead will be responsible for leading End User Computing (EUC), Deskside Support, Field Services, and Workplace Technology operations. The role will provide operational leadership for desktop support services, ensuring high-quality end-user experience, SLA compliance, service governance, and continuous service improvement. The individual will act as the primary operational interface between customer stakeholders, onsite support teams, offshore support teams, and technology towe

Easy Apply

Full-time

80,000 - 90,000

EUC Lead

Kansas City, Missouri

•

27d ago

Job Title: EUC LeadIntroduction:The EUC / Deskside Lead will be responsible for leading End User Computing (EUC), Deskside Support, Field Services, and Workplace Technology operations across client locations. The role will provide operational leadership for desktop support services, ensuring high-quality end-user experience, SLA compliance, service governance, and continuous service improvement. The individual will act as the primary operational interface between customer stakeholders, onsite su

Easy Apply

Full-time

90,000 - 100,000

Search all similar jobs

More jobs at TATA Consultancy Services Limited in Elgin, IL