Field Engineer 4/Computer Technician

Position: Field Engineer 4/Computer Technician

Location: Indianapolis, IN

Driving: Weekly Mileage: 250-350 per week (All mileage during the day to work locations are reimbursed per the standard. Candidates are NOT paid to drive to and from work.)

U.S. Citizenship is Required, due to having to possibility of having to travel to government/federal facilities.

Required Skills

• Computer Hardware Repair Field experience.
• Motherboards replacement.
• LCD s replacement
• Experience diagnosing Dell laptops and PC s
• A+ Certified (candidates who do not already have their A+ certification will have 90 days after their start date to become certified, or be subject to termination)

Key Responsibilities:

• As a Field/Computer Technician, you will be assigned service requests to repair Laptops and Desktops in the metro area.
• Your assignments will include repair activities such as replacing hard drives, motherboards and keyboards.
• You may also perform whole unit swaps, repair or replace PC peripherals.
• Must have reliable transportation as this role services the metro and surrounding areas.
• Close service tickets in real time in the Call Management system using Company provide phone.

Key Qualifications:

• Must have his/her OWN RELIABLE CAR and CAR INSURANCE
• 1+ Years of hands-on experience with laptop and desktop break-fix
• Computer-building background experience preferred
• General knowledge of laptop / desktop hardware and software including basic knowledge of Microsoft applications
• Ability to resolve basic / non-complex problems as directed

Required :- Obtaining Dell computer certification is a requirement for this position. These certs will COST you NOTHING, and are done after the interview (if you are selected) on your own computer at home, open book. Evidence of certification must be submitted before a job offer is extended. You will be given roughly 3 business days from the date you are selected as a final candidate to complete the Dell certifications. Please note that because certification is a requirement for the position, no reimbursement is provided for certifications or certification classes.