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Field Service Technician

Remote in Avon, IN, US • Posted 4 hours ago • Updated 4 hours ago

Contract W2

On-site

Fitment

Dice Job Match Score™

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Job Details

Skills

SAP BASIS
Managed Services
Communication
Computer Networking
Network
Electrical Termination
Training
Customer Service
Point Of Sale
Computer Hardware
Cabling
Repair
Workflow
Technology Integration
Supervision
Reporting
Team Leadership
Field Service

Summary

Our client is looking for a Field Service Technician for a 2-month contract in Avon, IN 46123.
Applicants must be currently authorized to work in the US on a full-time basis now and in the future.

Our client is a multibillion-dollar company that provides end-to-end managed services, technology, and consulting to enable the digital workplace for small to enterprise businesses. Join their team to be part of delivering individualized experiences to a diverse range of clients in a collaborative and productive workplace environment.

Contract Duration: 2 months

Required Skills & Experience

0-2 years of experience in troubleshooting and repairing POS or computer hardware systems.
Strong customer service and communication skills, with the ability to remain calm under pressure.
Basic understanding of networking concepts and restaurant technology environments.
Ability to perform light physical/contractor tasks (drilling, mounting, etc.).
Willingness to work evenings and participate in an on?call rotation as needed.
Reliable transportation for travel between customer locations.
Completion of account-specific training and network cable termination training.
Active driver's license.

What You Will Be Doing

Provide exceptional customer service while supporting restaurant operators and staff.
Install, maintain, analyze, troubleshoot, and repair POS systems, hardware, peripherals, and related equipment.
Resolve technical issues efficiently and clearly communicate solutions to customers.
Document work performed, maintain system configurations, and execute hardware/software upgrades or replacements.
Perform light contractor work such as drilling, mounting hardware, and running cabling as needed to complete installations or repairs.
Train restaurant employees for proper use of supported systems and equipment.
Diagnose and repair product failures; order and replace parts as needed.
Recommend appropriate products, services, or solutions based on customer needs.
Apply working knowledge of kitchen operations and backend workflows to ensure seamless technology integration.
Follow established procedures and guidelines while working with minimal to no supervision.
Report to a Team Lead or Field Services Manager.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10105282
Position Id: 871872
Posted 4 hours ago

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