Top Prospect Group
Top Prospect Group

Desktop Support Specialist

Westbrook, ME, US • Posted 30+ days ago • Updated 8 days ago
Contract W2
No Travel Required
On-site
$25 - $30/hr
Company Branding Image
Fitment

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Job Details

Skills

  • Active Directory
  • Customer Service
  • Microsoft Office
  • Software Support
  • Help Desk
  • Laptop
  • Hardware Support
  • Tickets
  • Troubleshooting

Summary

Love technology but enjoy working directly with people? This onsite desktop support role blends hands-on IT work with meaningful user interaction.

Contract

Onsite

$25-30/hour

Technical Support, AD, O365, hardware/software support, laptops, desktops, manage tickets

We are seeking an Associate Desktop Support Tech to provide Level 1 desktop and end-user support in an onsite healthcare environment. This is a hands-on, customer-facing role ideal for someone with foundational IT experience who enjoys solving problems and supporting users in person.

Key Responsibilities

  • Provide Level 1 desktop and end-user support for onsite staff

  • Support walk-in IT requests

  • Image and configure computers and laptops

  • Install software, updates, and basic applications

  • Assist with hardware setup and workstation configurations

  • Troubleshoot common desktop and workstation issues

  • Manage and update tickets in a service queue

Required Qualifications

  • Some IT or desktop support experience (6+ months acceptable)

  • Strong customer service and interpersonal skills

  • Ability to multitask and manage multiple support requests

  • Comfortable working onsite in a healthcare setting

Preferred Qualifications

  • Prior help desk or service desk experience

  • Exposure to Active Directory, Microsoft Office, or device setup

  • Experience imaging computers or providing onsite end-user support

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10415428
  • Position Id: 8870371
  • Posted 30+ days ago

Company Info

About Top Prospect Group

Top Prospect Group was founded by a select group of IT staffing professionals who believe in what they do and continuously strive for excellence. At TPG, we don’t subscribe to the just get the deal done philosophy common in most agencies, instead opting for a more personable approach. It’s what makes us different: we care! Motivated by a partnership philosophy, our staff possesses a deep understanding of how to forge mutually beneficial long-term relationships.

This proactive and partnership-focused approach to staffing allows us to deliver the highest levels of service to candidates and clients. Our Staffing Professionals offer more than 40 years of experience providing IT and Professional Staffing, Consult to Hire, Direct Hire and Project Based solutions, with a diverse range of clients from small niche organizations to mid-size and Fortune 1000 firms.

We have built our success on the value of partnerships. When it comes to matching the right person for the right job, we know precisely what each candidate has to offer and what the unique requirements are for each position. Our winning track record demonstrates the effectiveness of our partnership approach.

 Are you a professional seeking new opportunities to showcase your skills and advance your career? Top Prospect Group is your gateway to exciting challenges and rewarding roles with industry-leading organizations.

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