The ServiceNow Developer''''''''''''''''s role involves designing, developing, and implementing custom applications and workflows on the ServiceNow platform to automate business processes. Key responsibilities include creating and configuring modules like ITSM, writing code (JavaScript, HTML, CSS), integrating with other systems, and troubleshooting technical problems. Developers work with stakeholders to gather requirements and ensure platform stability across different environments.
Core responsibilities
- Development and configuration:
Build and configure custom applications, forms, workflows, and scripts within the ServiceNow platform. This includes using features like Business Rules, Client Scripts, and Flow Designer.
Collaborate with business analysts and other stakeholders to understand requirements and translate them into technical solutions.
Develop and maintain integrations with other IT systems and third-party tools using technologies like SOAP and REST web services.
Provide ongoing production support, troubleshoot issues, and manage platform upgrades and patches.
- Testing and quality assurance:
Create test cases and perform quality checks to ensure the reliability and efficiency of new applications.
Experience:
10+ years experience as a ServiceNow Administrator with documented work experience.
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