Data Center Technician III

Company Overview

Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential.

Our seasoned professionals deliver services based on Milestone's best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed.

Job Overview

Franais:

Idalement situ sur la ligne de tramway, notre site se trouve seulement cinq minutes pied de la station et bnficie d'un accs direct au centre-ville ainsi que de correspondances avec l'ensemble du rseau de transports en commun.

Technicien(ne) de Centre de Donnes L3

Prsentation du poste

Le/la Technicien(ne) de Centre de Donnes L3 occupe un poste senior et oprationnel, contribuant la construction et l'exploitation long terme d'un nouvel environnement de centre de donnes de grande envergure destin aux entreprises.

Ce poste offre une occasion unique de participer un projet ds ses dbuts, travers une phase de dploiement sur site vierge (" greenfield "), o vous jouerez un rle cl dans la construction de l'infrastructure, l'installation des quipements et leur mise en service. mesure que le site passera en phase de production, vous continuerez faire partie de l'quipe principale charge des oprations courantes, garantissant la continuit et la responsabilit technique sur l'ensemble du cycle de vie de l'environnement.

Vous interviendrez dans les domaines des serveurs, des rseaux et des infrastructures, en prenant en charge des tches techniques complexes et en agissant comme une ressource essentielle sur site. Il s'agit d'un poste fort impact, particulirement adapt aux techniciens capables de travailler de manire autonome et de contribuer aussi bien la construction qu' l'exploitation d'infrastructures critiques.

Vous collaborerez troitement avec les quipes d'ingnierie et d'exploitation, dont beaucoup sont bases l'international. D'excellentes comptences en anglais, l'crit comme l'oral, sont donc indispensables la russite dans ce poste.

Ce rle assure une continuit entre les phases de dploiement et d'exploitation, offrant une base solide pour un dveloppement technique long terme dans le cadre d'un programme d'infrastructures critiques. Ce programme est conu dans une logique de prennit, avec pour objectif de btir une quipe stable et performante qui voluera avec le site au fil du temps.

Type de contrat

Ce poste est propos sous la forme d'un Contrat Dure Indtermine (CDI) conformment au droit du travail franais. Il s'agit d'un poste long terme visant accompagner la croissance continue et la maturit oprationnelle du site.

Principales responsabilits
Raliser les oprations de montage et d'intgration en baie (" rack & stack "), l'installation du matriel et le cblage structur durant la phase de construction.
Participer aux activits de mise en service, notamment le dmarrage des systmes, leur validation et les tests.
Effectuer le provisionnement et la configuration des serveurs, solutions de stockage et quipements rseau.
Diagnostiquer et rsoudre les incidents des couches 1 3 du modle rseau durant les phases de dploiement et d'exploitation.
Interagir avec les quipements rseau via interface en ligne de commande (CLI) tels que Cisco, Arista, Juniper et Dell.
Maintenir des registres prcis des actifs et des inventaires l'aide d'outils DCIM/ITSM.
Participer la gestion des changements, y compris les fentres de maintenance et les modifications en production.
Accompagner la transition entre la phase de construction et l'exploitation courante, notamment par la rdaction de documentation et le dveloppement de processus.
Agir comme point d'escalade pour les problmatiques techniques complexes.
Veiller au respect des normes de scurit, de sret et des procdures oprationnelles.
Participer un systme d'astreinte permettant le support des oprations 24h/24 et 7j/7.
Excuter toute autre mission ou responsabilit pouvant raisonnablement tre confie par l'entreprise.

Comptences requises
Solide expertise pratique des infrastructures de centre de donnes (calcul, rseau et cblage).
Aisance dans les environnements de dploiement (" build ") et d'exploitation (" run ").
Matrise des systmes Linux (ligne de commande, diagnostic et scripts de base).
Capacit configurer et dpanner des quipements rseau via CLI.
Bonne comprhension des fondamentaux des centres de donnes (redondance, tolrance aux pannes, alimentation lectrique et refroidissement).
Exprience du travail dans des environnements structurs reposant sur des procdures oprationnelles standardises, la gestion des changements et la rponse aux incidents.
Connaissance des outils ITSM/DCIM tels que ServiceNow, Jira ou quivalents.
Exigence leve en matire de cblage, d'tiquetage et d'organisation des infrastructures physiques.
Capacit interprter des plans techniques, schmas de baies et diagrammes rseau.
Matrise courante de l'anglais, l'crit comme l'oral, pour la communication quotidienne, la documentation et la coordination avec les quipes internationales.
Autonomie, fiabilit et capacit travailler de manire indpendante dans un environnement dynamique.
Excellentes capacits d'organisation et grand souci du dtail.

Exigences physiques et oprationnelles
Capacit soulever et dplacer des charges pouvant atteindre 23 kg (50 lb).
Aptitude rester debout pendant de longues priodes.
Capacit ragir aux incidents oprationnels dans les dlais dfinis.
Flexibilit horaire selon les besoins des diffrentes phases du projet.
Capacit utiliser des quipements de manutention (certification souhaite).

Exprience requise
Au moins 4 ans d'exprience dans les oprations de centres de donnes, ledploiement d'infrastructures ou des environnements similaires.
Exprience avre en intgration en baie (" rack & stack "), installation de matriel et cblage structur.
Exprience dans les projets de construction, d'extension ou de migration de centres de donnes (fortement souhaite).
Exprience dans le provisionnement de systmes (PXE, images systme ou mthodes bases sur le rseau).
Exprience pratique de l'initialisation (" bootstrap ") et de la configuration d'quipements rseau.
Bonne connaissance des systmes Linux et des outils d'automatisation de base.
Exprience du support de serveurs d'entreprise (Dell, HPE, Supermicro ou quivalents).
Solide matrise des fondamentaux des rseaux (couches 2 et 3, DNS, DHCP).
Exprience avec des systmes de gestion de tickets pour le suivi des incidents et des changements.
Comprhension des principes de conception des centres de donnes (redondance, basculement, distribution lectrique).

Qualifications souhaites
Certifications telles que CCNA, CompTIA Server+ ou ITIL Foundation.
Exprience dans des environnements de centres de donnes grande chelle ou hyperscale.
Connaissance d'outils d'automatisation tels qu'Ansible ou des langages de script.

Anglais:

Conveniently located along the tram line, our site is just a five-minute walk from the station and offers direct access to the city center and connections to the broader public transit network.

Data Center Technician L3

Job Overview:

The Data Center Technician L3 is a senior, hands-on role supporting the build-out and long-term operation of a new, enterprise-scale data center environment.

This position offers a unique opportunity to contribute from the ground up-beginning in a greenfield deployment phase, where you will play a key role in infrastructure build, installation, and commissioning. As the site transitions into production, you will continue as part of the core team supporting steady-state operations, ensuring continuity and technical ownership across the full lifecycle of the environment.

You will work across server, network, and infrastructure domains, taking on complex technical tasks and acting as a key on-site resource. This is a high-impact role suited for technicians who are comfortable operating with autonomy and contributing to both building and running critical infrastructure.

You will collaborate closely with engineering and operations teams, many of whom are internationally based, making strong English communication skills (written and verbal) essential for success in this role.

This role offers continuity across both deployment and operational phases, providing a strong foundation for long-term technical growth within a critical infrastructure program. The program is designed with continuity in mind, with a focus on building a stable, high-performing team that evolves with the site over time.

Employment Type:

This position is offered as a Contrat Dure Indtermine (CDI) under French employment law. The role is intended as a long-term position supporting the continued growth and operational maturity of the site.

Key Responsibilities:
Execute rack & stack, hardware installation, and structured cabling during build phase
Support commissioning activities including system bring-up, validation, and testing
Perform provisioning and configuration of servers, storage, and network devices
Troubleshoot issues across Layer 1-3 during both deployment and operational phases
Interface with network devices via CLI (Cisco, Arista, Juniper, Dell)
Maintain accurate asset and inventory records using DCIM/ITSM systems
Participate in change management, including maintenance windows and production changes
Support transition from build phase to steady-state operations, including documentation and process development
Act as an escalation point for complex technical issues
Ensure adherence to safety, security, and operational standards
Participate in on-call rotation supporting 24x7 operations
Perform such other duties and responsibilities as may reasonably be assigned by the company from time to time.

Required Skills:
Strong hands-on expertise across data center infrastructure (compute, networking, cabling)
Comfortable working in both deployment (build) and operations (run) environments
Proficiency with Linux systems (command line, troubleshooting, basic scripting)
Ability to configure and troubleshoot network hardware via CLI
Solid understanding of data center fundamentals (redundancy, fault tolerance, power/cooling awareness)
Experience working within structured processes (SOPs, change management, incident response)
Familiarity with ITSM/DCIM tools (ServiceNow, Jira, or similar)
High standards for cabling, labeling, and physical infrastructure organization
Ability to interpret technical drawings, rack layouts, and network diagrams
Fluency in English (written and verbal) is required for day-to-day communication, documentation, and coordination with global teams
Self-directed, reliable, and capable of working independently in a fast-paced setting
Strong organizational skills and attention to detail

Physical & Operational Requirements:
Ability to lift and move up to 50 lbs
Comfortable working on feet for extended periods
Ability to respond to operational incidents within defined timelines
Flexibility to support varying schedules as required by project phase
Ability to operate material handling equipment (certification preferred)

Required Experience:
4+ years of experience in data center operations, infrastructure deployment, or similar environments
Proven experience with rack & stack, hardware installation, and structured cabling
Experience supporting data center build-outs, expansions, or migrations (strongly preferred)
Experience provisioning systems (PXE, imaging, or network-based methods)
Hands-on experience bootstrapping and configuring network devices
Working knowledge of Linux systems and basic automation tools
Experience supporting enterprise server hardware (Dell, HPE, Supermicro, or similar)
Strong understanding of networking fundamentals (Layer 2/3, DNS, DHCP)
Experience working within a ticketing system for incident and change tracking
Understanding of data center design principles (redundancy, failover, power distribution)

Preferred Qualifications:
Certifications such as CCNA, CompTIA Server+, or ITIL Foundation
Experience in large-scale or hyperscale data center environments
Exposure to automation tools (e.g., Ansible, scripting)

Compensation

Estimated Pay Range:

Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location.

Our Commitment to Diversity & Inclusion

At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for our employees but is also critical to our continued success.

Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees.

We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you.