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Senior ServiceNow Developer (ITSM & CSM)

Remote in Athens, GA, US • Posted 3 hours ago • Updated 52 minutes ago

Contract Corp To Corp

Contract W2

Contract Independent

11 Months

On-site

Stellar Professionals LLC

Fitment

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Job Details

Skills

CSM
Servicenow
itsm
scripting
Implementation
integration
Workflow

Summary

We are seeking a self-starting Senior ServiceNow Developer to tackle development backlogs, enhance self-service capabilities, and provide technical guidance for an upcoming platform re-implementation.

Logistics & Interview

Work Arrangement: Remote
Work Location: Athens, GA
Interview Process: Web Cam or In-Person
Shift: EST

Core Skills & Responsibilities

Primary Technical Requirements

3-5+ Years Experience as a ServiceNow Developer or Administrator.
Implementation Experience: Direct, hands-on experience on a core ServiceNow Implementation team (rollouts, migrations, or major module deployments).
Core Modules (Deep Expertise): Strong technical knowledge of ITSM (Incident, Problem, Change, Knowledge, Catalog) and CSM (Customer Service Management).
Technical Proficiency: Advanced understanding of ServiceNow Best Practices, Client Scripts, Business Rules, UI Policies, Flow Designer, and integration protocols (REST/SOAP).

Secondary Modules & Frameworks

Module Exposure: Working knowledge of HRSD (Human Resources Service Delivery) and CMDB.
Portals & Analytics: Experience updating the Service Portal / Employee Center and creating custom Reports/Dashboards.
Process Standards: Solid understanding of ITIL frameworks and structured change management.

Preferred Qualifications (Pluses)

Prior experience within Higher Education or Government entities.
ServiceNow Certifications: CSA (System Administrator), CAD (Application Developer), or CIS (Implementation Specialist in ITSM/CSM).

Professional Attributes

Autonomy: Ability to manage time independently and drive projects from backlog to deployment.
Communication: Exceptional skills in technical documentation and drafting process guides within the ServiceNow Knowledge Base.
Problem-Solving: Strong customer service mindset to handle high-pressure, sensitive system issues.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 91138038
Position Id: 2026-11681/224976
Posted 3 hours ago

Company Info

About Stellar Professionals LLC

Stellar Professionals LLC stands out in the industry, offering a distinctive fusion of over 15 years of seasoned Staffing professionals and a vibrant community of over 150,000 LinkedIn followers. Our AGILE Staffing services are tailored to assist businesses in finding the ideal talent for their projects. In contrast, our Client Acquisition Services are focused on securing more public/private sector projects. Our disruptive approach to staffing and business consulting, encapsulated in our motto 'Agility and Excellence,' truly sets us apart. Contact us today to explore how we can transform your business. Stellar Professionals has a proven track record of success, offering comprehensive capabilities and profound industry knowledge to help you tackle your organization's most intricate issues.

Since our establishment, we have consistently broadened our client base, with a burgeoning roster of returning and new clients each year. This steady expansion is a testament to the value and caliber of our services, instilling unwavering confidence in our potential clients. Many remarkable people want to do something significant but different. With over 15 years of experience in the Talent Acquisition and Staffing industry, we found that Staffing agencies spend a lot of money on Business Development and recruitment activities with low ROI. Therefore, we at Stellar Professionals LLC develop an innovative, cost-effective solution to help you build great Business partnerships and increase revenue.

Stellar Professionals LLC is currently accepting resumes for a variety of positions. Please review the database of positions that we are seeking to fill and contact us for additional information about any specific opportunity.

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