Technical Support Specialist

Job Title: Desktop Technician Location: Pennsylvania, Masschusetts, Washington and NewYork. BAND 2 JOB DESCRIPTION i. Job Description a) The Band 2 - Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their supervisors

Description: The Service Desk Analyst II provides timely and accurate response to all incoming incidents, requests, and alerts generated from calls and emails to the Service Desk. Analysts will record information relayed from the customer and the troubleshooting steps performed along with their corresponding results accurately in the case management system. The Service Desk Analyst assigns, prioritizes, and resolves incidents and requests in an efficient and concise manner. The analyst will mai

{"description": " JOB TITLE: Team Lead, Support DEPARTMENT: Justice Tech REPORTS TO: Support Manager JOB LOCATION: Temple, GA SUMMARY OF POSITION: i3 Verticals is looking for candidates to fill a Team Lead, Support role in our Temple, GA office. This role is responsible for managing and directing the day-to-day employee activities of the assigned team and its members. ESSENTIAL DUTIES & RESPONSIBILITIES: Schedule/Lead daily standup meetings to review any open blockers/escalations/issues. Manage

An IT services and managed services provider (MSP) is seeking a Junior Helpdesk Coordinator to join their team. In this client-facing role, you will serve as the primary point of contact for incoming client support requests, ensuring all calls are answered promptly, documented accurately, and routed to the appropriate technical resources. You will play a critical role in coordinating service desk operations and delivering a high-quality customer experience for clients across multiple industries.