Senior Production Systems Architect

Job#: 3041244

Job Description:
Senior Production Systems Architect

Location: Charlotte, North Carolina (Onsite)

Role Overview

Our organization is seeking a Senior Production Systems Architect to join the Operational Intelligence Team. This individual will participate in the development and implementation of a monitoring strategy and solutions aligned with core business information flows and systems architecture. This role involves providing integrated systems planning, recommending new technologies to enhance current systems, and serving as a proficient technical resource to support critical business applications.

Key Responsibilities

• Participate in the development, documentation, and implementation of the monitoring strategy with a focus on standards and application instrumentation.
• Drive the rollout of the strategic monitoring tool across banking applications.
• Serve as a subject matter expert for monitoring tools that are part of the global strategy.
• Set up monitoring for applications on cloud and container infrastructure.
• Host demos, overviews, and training for monitoring tools to support adoption across teams.
• Consult with application support teams to assist in the configuration of monitoring events and dashboards.
• Prepare reports on monitoring tool adoption and other relevant metrics.
• Participate in global discussions on the evolution of the global monitoring strategy.

Required Qualifications

Education: A four-year college degree is required.

Experience:

• 5+ years in a production systems architecting or support role.
• 2+ years of development or architecture experience for multi-tiered business applications.
• Proven experience in application/network performance and availability monitoring.
• Proven experience in N-Tier Architecture supporting products such as web servers, middleware, and databases.

Technical Skills:

• Proven experience with supporting monitoring tools such as Dynatrace, Tivoli, Splunk, SiteScope, or Catchpoint.
• Familiarity with supporting monitoring on cloud and container infrastructure.
• Knowledge of OS (Windows/Unix) based infrastructure services, processing, and shell scripts.
• Proven experience in programming languages (Java and/or .NET).
• Knowledge of ITIL functions and processes.

Preferred Qualifications

• Previous experience in the development or support of banking applications.
• Experience in Major Incident Management.
• Business acumen and experience working in a large, multi-data center enterprise environment.
• A strategic thinker who can link business context to technical reality.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

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Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.

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