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Support Engineer - Vmware/Linux _C2C

Hybrid in Houston, TX, US • Posted 30+ days ago • Updated 30 days ago

Contract Corp To Corp

Contract Independent

Contract W2

12 Months

50% Travel Required

Able to Sponsor

Hybrid

Depends on Experience

Aziro Technologies LLC

Fitment

Dice Job Match Score™

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Job Details

Skills

Bash
Cloud Computing
Linux
Python
Root Cause Analysis
Scripting
Virtualization
VMware vSphere
VMware

Summary

Job Title: VM Essentials Support Engineer

Work Location: Alpharetta or Houston - Hybrid (2 days onsite)

Contract Duration: 12 months and chances are there for extension.

Key Responsibilities:

Provide technical support for VM Essentials OR Morpheus Enterprise deployments across onprem, hybrid, and cloud environments.
Diagnose and troubleshoot issues related to virtualization, compute, storage, networking, and automation platforms.
Drive timely resolution of support cases in alignment with SLAs.
Assist customers during PoC cycles with configuration validation, environment readiness, and blocker resolution.
Document solutions, FAQs, and best practices to improve internal knowledge bases.
Collaborate with crossfunctional teams including Product, Engineering, and Sales Engineering to ensure customer success.

Responsibilities:

Support Engineer Owns complex issues, PoC's, and advanced troubleshooting.
Lead customer PoC's endtoend, ensuring successful deployment and evaluation.
Analyze deeper issues across storage, network, hypervisors, and orchestration layers.
Work closely with Product/Engineering teams to validate customer-found defects.
Serve as a technical advisor for partners and premium customer accounts
Mentor Intermediate engineers and help improve team technical capabilities.

Preferred Experience:

Mandatory Linux Expertise.
Strong L2/L3 Linux troubleshooting skills in enterprise environments
3 7 years of experience supporting virtualization, cloud, or datacenter systems.
Strong troubleshooting in compute, storage, networking, or automation solutions.
Experience with PoC's, deployments, or customerfacing technical roles.
Proficiency in scripting/log analysis (PowerShell, Bash, Python preferred).
Experience diagnosing system issues related to OS performance, services, storage, networking, and system logs
Ability to perform root cause analysis and resolve complex production issues
Deep understanding of the networking concepts, exposure to SDN is an added asset.
Exposure to Morpheus, vSphere, vCenter, or comparable CMP/VM platforms.
Experience with hybrid cloud environments (Azure, AWS, Google Cloud Platform).
Understanding of API integrations, automation workflows, or infrastructure-as-code tools.
Ability to work in fast-paced environments with global customers.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10426227
Position Id: 8950496
Posted 30+ days ago

Company Info

About Aziro Technologies LLC

Aziro (formerly MSys Technologies and pronounced as "Ah-zee-roh") is an AI-native product engineering company driving innovation-led transformation for global enterprises, high-growth ISVs, and AI-first pioneers.

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Shaik Riyaz

Recruiter @ Aziro Technologies LLC

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