IT Site Lead & Systems Administrator

Austin, TX, US • Posted 10 hours ago • Updated 10 hours ago
Contract W2
Contract Independent
On-site
Depends on Experience
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Summary

Join a dynamic team as an IT Site Lead & Systems Administrator, where you''ll play a crucial role in maintaining and optimizing our technology infrastructure. This position offers the opportunity to grow your skills while supporting a collaborative environment focused on innovation.

<>Responsibilities
  • Serve as the primary point of contact for IT support within the office, ensuring seamless operations and user satisfaction.
  • Provide advanced troubleshooting and technical support for various enterprise applications.
  • Collaborate with IT team members on critical projects and initiatives to enhance infrastructure performance.
  • Manage compliance and security for FedRAMP systems, working closely with the Identity and Access Management team.
  • Document hardware and software inventories, assisting with asset management processes.
  • Deliver premium technical assistance to senior leadership and executives, ensuring a high level of service.
  • Identify opportunities for process improvements to enhance operational efficiency.
  • Create and maintain knowledge base articles to support ongoing training and development.
  • Troubleshoot and assist with audio-visual systems and infrastructure management.
<>Skills
  • Minimum of 5 years of experience in IT support or systems administration.
  • Proficient in Windows, Android, and Apple ecosystems, including Macs and mobile devices.
  • Strong knowledge of IT security best practices and compliance standards.
  • Excellent communication and customer service skills, with the ability to work collaboratively with diverse teams.
  • Proficient in using standard IT productivity tools and systems.
<>Preferred Skills
  • Relevant industry certifications such as ITIL or CompTIA are advantageous.
  • Experience with automation platforms like Okta Workflows or Zapier is a plus.
  • Strong troubleshooting skills across various IT systems and applications.
  • Ability to adapt to new technologies and processes quickly.

We believe in fostering a diverse and inclusive workplace where everyone feels valued and empowered to contribute their unique perspectives. We encourage individuals from all backgrounds to apply and join our commitment to equity and inclusion.

 

By applying for this position, you acknowledge and agree that Horizontal Talent may contact you regarding your application using automated technology, including phone calls, SMS/text messages, or email, which may be delivered by our virtual AI recruiter, Alex.

 

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10123528
  • Position Id: 73810
  • Posted 10 hours ago

Company Info

About Horizontal Talent

Horizontal Integration offers two service lines. Our staffing agency places IT, digital and creative talent in both contract and permanent roles. Our digital agency provides digital marketing strategy and technology consulting on a project basis. Many of our clients take advantage of both service lines.

We are a certified Minority Business Enterprise, with more than 200 employees across our offices in Minneapolis, Denver, Dallas and Vadodara, India. We ve been consistently growing and profitable since the company was founded in 2003.

Honors:
Recognized as a "2009 Best Place to Work" by Minneapolis/St.Paul Business Journal.

Fact:
Our people and our organization are deeply rooted in IT and interactive marketing.

Horizontal is proud to be an Equal Opportunity and Affirmative Action Employer. We seek to provide employment opportunities to talented, qualified candidates regardless of race, color, sex/gender including gender identity and/or expression, national origin, religion, sexual orientation, disability, marital status, citizen status, veteran status, or any other protected classification under federal, state or local law.

In addition, Horizontal will provide reasonable accommodations for qualified individuals with disabilities. If you need to request a reasonable accommodation in order to complete the application or interview process, please contact us. All applicants applying must be legally authorized to work in the country of employment.

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