CAPPS Program Architect/ Enterprise Architect 3

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Job Title: CAPPS Program Architect/ Enterprise Architect 3

Location: Austin, TX (Onsite)

Overview

Provide highly advanced consultative services and technical assistance related to the CAPPS Program.

• Own the Enterprise Technology Vision and Strategy: ensure long-term roadmaps for systems, data, and platforms support CLIENT business goals; enforce guidelines for solution design, integration patterns, security, cloud usage, and technical best practices; review proposed solutions for fit with the enterprise ecosystem and to avoid duplication and undue complexity; provide architectural leadership for cloud migrations, modernization, and other large projects as directed by the CAPPS Product Manager.
• Identify architectural risks (scalability, integration weaknesses, legacy constraints) working with the Managed Services vendor and internal teams.
• Collaborate with functional analysts, solution architects, developers, security teams, and business stakeholders to ensure cohesive technical approaches.
• Lead CAPPS Technology Operations: set vision and direction; act as primary escalation point for complex technical issues; prioritize work and ensure resources focus on high-value activities; drive change and innovation; delegate to develop team capabilities.
• Oversee and assist troubleshooting of technical issues related to CAPPS applications and supporting infrastructure, including testing activities as needed.
• Communicate technical requirements and expectations clearly to functional and technical staff, setting deadlines and performance expectations.
• Coordinate technical activities between the CAPPS Technology Operations Team and internal CLIENT stakeholders, CAPPS agencies (central and hubs), Managed Services vendor, and software vendors.
• Lead or assist special project work and prepare regular status and productivity reports for CLIENT management.
• Ensure all digital products and content meet WCAG 2.1 accessibility standards, maintaining perceivable, operable, understandable, and robust experiences and remediating accessibility issues.
• Support contract management oversight for the CAPPS Program: participate in annual IT control audits for CAPPS Central; ensure contract data security, user permissions, audit trails, and regulatory compliance; perform technical reviews of contract templates, metadata structures, workflows, and automation rules; work with Fiscal Management contract managers to identify and close gaps; support SLAs, system monitoring, environment analysis, hardware/software evaluation, network troubleshooting, migration planning, coding/security standards, change management, and batch scheduling reviews.
• Maintain documentation for architecture, configuration, integrations, and change management.
• Support reporting and analytics for contract KPIs, compliance metrics, and lifecycle performance.
• Review and recommend approval of technical deliverables related to CAPPS Architecture, CAPPS SDLC, Disaster Recovery, CAPPS Security Plans (SSP), and other CAPPS-related technology plans.
• Plan and coordinate technical upgrades (PeopleSoft images, PeopleSoft Fluid, PeopleTools, and other software upgrades).
• Serve as technical advisor during procurement activities for CAPPS-related products and services: research options, draft solicitation documents, provide technical evaluation criteria, and support evaluation/negotiation phases.
• Manage and oversee CLIENT s CAPPS Service Desk (e.g., BOSSDesk), including design, configuration, testing, and administration support.
• Perform other related duties as assigned.

Candidate Skills and Qualifications

Minimum Requirements (Required)

• Extensive Texas public sector experience, directly working for or supporting a Texas state government agency (20 years preferred).
• Extensive experience performing technical activities in support of CLIENT application systems (20 years preferred).
• Extensive experience creating and managing strategic roadmaps that combine planning, technical insight, and cross-functional communication (10 years required).
• Experience in a lead role managing outsourced technical teams and overseeing a Managed Services provider (10 years required).
• Experience preparing materials for and conducting executive-level presentations (10 years required).
• Experience performing technical project management activities in support of CLIENT s CAPPS program (10 years required).
• Experience interpreting contractual language and integrating contract requirements into daily workflows while holding vendors accountable (10 years required).
• Extensive knowledge of data integration, data quality, and SDLC processes and methodologies (10 years required).
• Experience in IT security and control practices (10 years required).
• Technical experience with PeopleSoft FSCM or HCM 9.2, PeopleTools, PeopleCode, Application Designer, SQL, PS Query, SQR, Application Engine, and Oracle 11 or higher (10 years required).
• Experience supporting CAPPS Central production and deployment activities across more than 100 agencies and 5 Hub instances (10 years required).
• Experience with IT service desk functions and knowledge of ITIL frameworks and processes (10 years required).
• Experience designing, delivering, and sustaining a reporting framework for more than 100 agencies that supports multitenancy and agency self-sufficiency (5 years required).
• Strong knowledge of software and hardware management industry best practices (20 years preferred).
• Experience with CLIENT s legacy Statewide Financial Systems production support activities (20 years preferred).
• Experience developing technical specifications to support IT procurements (10 years preferred).

Core Skills and Attributes

• Strategic thinker with proven architectural leadership and the ability to translate technical vision into executable roadmaps.
• Strong stakeholder management and cross-functional collaboration skills.
• Excellent communication and executive presentation skills.
• Deep technical knowledge of PeopleSoft ecosystem and enterprise-scale application operations.
• Demonstrated experience managing vendors and ensuring contractual compliance.
• Strong understanding of accessibility (WCAG 2.1), security controls, disaster recovery, and change management.
• Proven ability to lead and develop technical teams, prioritize work, and drive operational excellence.