Apply Now

ServiceNow Business Analyst

Chicago, IL, US • Posted 1 day ago • Updated 1 day ago

Contract Independent

Contract Corp To Corp

Contract W2

12 Months

No Travel Required

On-site

Depends on Experience

Fitment

Dice Job Match Score™

🤯 Applying directly to the forehead...

Job Details

Skills

ServiceNow Business Analyst

Summary

Facilitate demand intake, conduct requirements‑gathering workshops, and document business needs.

Break down demands into epics and detailed user stories with acceptance criteria in Client Agile tool.
Translate business processes into functional requirements, ensuring alignment with ServiceNow best practices.
Maintain and refine the story backlog; ensure stories are ready for sprint planning.
Collaborate with architects and developers on feasibility, scope, solution design, and reuse opportunities.

Map current‑state and future‑state process flows and identify workflow optimization or automation opportunities.

Support configuration decisions related to forms, fields, workflows, UI policies, and business rules while ensuring alignment with platform governance and best practices.
Lead workshops, interviews, and working sessions with business and process owners; document decisions, risks, assumptions, and dependencies.
Serve as liaison between business stakeholders, product owners, developers, architects, and external partners.
Coordinate testing activities, create test cases tied to user stories, and support UAT planning and execution.
Validate delivered functionality meets acceptance criteria prior to deployment.
Document functional specifications, process flows, release notes, and training materials.
Support change management, feature enablement, and platform adoption activities.
Engage with business stakeholders, technical teams, and third‑party partners to resolve questions and clarify requirements.
Track and report progress, risks, issues, and backlog health.
Assist with non‑Prod to Prod deployment activities, including testing and validation steps.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10354711
Position Id: 9022486
Posted 1 day ago

Contact the job poster

Praveen Palavalasa

Lead Talent Acquisition @ SRI Tech Solutions

View Profile

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

Remote

•

Yesterday

Senior ServiceNow Business Analyst/Coordinator/ Project Manager: 6+ Months (Possible FTE) Public Trust There is a potential that this position may have some return to office requirements , Candidates should be local to the DMV area. This position is remote. However, candidates must be willing to work east coast core work hours and are to be local to Washington, DC area The ideal candidate for this will have come up as a BA and moved into project management roles. Someone who has been a long

Easy Apply

Contract

$0 - $0

ServiceNow Support Analyst

No location provided

•

Today

GovCIO is seeking a ServiceNow Support Analyst to provide customer communications, application enhancement analysis, defect analysis, testing support, and technical user support within the U.S. Coast Guard (USCG) ServiceNow enterprise environment. This is a full-time remote position delivering user-focused application support and Agile-driven development assistance. Responsibilities The ServiceNow Support Analyst will coordinate change activities and customer communications. The role will analy

Full-time

USD 100,000.00 - 120,000.00 per year

Business Analyst 5

Michigan

•

19d ago

Business Analyst 5 Job ID: 160073 Client name: State of Michigan MDHHS MiARC Lansing, MI Duration: 1+ Years with possible extension Interview mode: MS Teams Work location is hybrid, 2 days in office and 3 days working from home. (Wednesdays and Thursdays are onsite days) Job Summary: The Business Analyst will partner closely with Product Owners, business stakeholders, project leadership, and delivery teams to support discovery, business process analysis, user acceptance testing (UAT), trai

Easy Apply

Third Party

Flow Designer / Automation Engineer - ServiceNow

North Carolina

•

Today

ServiceNow Flow Designer / Automation Engineer 6 month engagement, will extend CDW W2 Contract Coworker (W2 only, no C2C) CDW is seeking a ServiceNow Flow Designer / Automation Engineer to design, develop, and optimize workflow automation solutions that support service-aware operations, governance, and enterprise process efficiency. This role will focus on building scalable automation capabilities within the ServiceNow platform using Flow Designer, IntegrationHub, orchestration workflows, and s