SAP SuccessFactors support, LMS admin, configurations ; Experience with SuccessFactors modules beyond LMS (EC, PMGM, Onboarding, Platform). Experience with Jira/Confluence . Experience in heavily regulated industries (healthcare, biotech, finance, aerospace, government). SAP SuccessFactors Learning Certification.
Required Qualifications
Must Have (Non Negotiable)
5+ years of deep, hands on experience administering SAP SuccessFactors Learning (LMS).
Proven background operating in audit driven or regulated environments (SOX, GxP, ISO, OSHA, or similar).
Advanced expertise in:
o LMS security model (domains, roles, assignment profiles)
o SCORM/xAPI/AICC content debugging and tracking
o Learning history corrections and data governance
Strong troubleshooting abilities, especially around:
o Content launch/tracking
o User assignments
o Connector/SFTP/AICC issues
o Integrations and sync errors
Solid understanding of SuccessFactors Platform (RBP, BizX Admin Center).
Exceptional documentation skills and strong attention to detail critical for audit readiness.
Preferred Qualifications
Experience with SuccessFactors modules beyond LMS (EC, PMGM, Onboarding, Platform).
Familiarity with ITIL processes (incident/change/CMDB).
Experience with Jira/Confluence .
Experience in heavily regulated industries (healthcare, biotech, finance, aerospace, government).
SAP SuccessFactors Learning Certification.