Director of End Point Technology Operations

Date Posted:
2026-02-17
Country:
United States of America
Location:
US-TX-RICHARDSON-C27 ~ 1727 Cityline Dr ~ CITYLINE C27
Position Role Type:
Onsite
U.S. Citizen, U.S. Person, or Immigration Status Requirements:
Security Clearance Type:
None/Not Required
Security Clearance Status:
Not Required

RTX Corporation is an Aerospace and Defense company that provides advanced systems and services for commercial, military and government customers worldwide. It comprises three industry-leading businesses - Collins Aerospace Systems, Pratt & Whitney, and Raytheon. Its 185,000 employees enable the company to operate at the edge of known science as they imagine and deliver solutions that push the boundaries in quantum physics, electric propulsion, directed energy, hypersonics, avionics and cybersecurity. The company, formed in 2020 through the combination of Raytheon Company and the United Technologies Corporation aerospace businesses, is headquartered in Arlington, VA.

Position Overview:

The Director of End Point Technology Operations drives operational excellence and oversees the global teams responsible for managing the organization's endpoint environment. This role ensures secure, reliable, and optimized endpoints across Windows, macOS, and Linux-delivering an exceptional experience for employees worldwide. Key responsibilities include leading teams and processes for operating system deployment and imaging, endpoint configuration, application packaging and release management, and endpoint security. The Director partners closely on strategic initiatives while ensuring flawless execution and lifecycle management of all endpoints.

What You Will Do:

• Lead global endpoint operations and support teams across RTX
• Oversee OS, application, and configuration management lifecycle.
• Partner with Endpoint Technologies Engineering team to build and define strategy.
• Lead and support endpoint technology operations.
• Drive automation, standardization, and continuous improvement efforts for endpoint technology
• Ensure compliance, risk remediation, and endpoint protection adherance.
• Monitor performance, KPIs, and vendor partnerships.
• Manage documentation, knowledge sharing, and support transition (SOPs)

Qualifications You Must Have:

• Typically requires a University Degree or equivalent experience and minimum 14 years prior relevant experience, or an Advanced Degree in a related field and minimum 12 years experience
• 14 years of experience in endpoint management, infrastructure operations, or related IT domains
• 5 years experience leading a global or large scale endpoint technology or engineering team

Qualifications We Prefer:

• Experience in leading people, global teams including cross - functional collaboration skills
• Working knowledge and endpoint management experience in Windows, SCCM and Intune
• Experience in other endpoint management - macOS, Linux, and JAMF
• Experience in application packaging, automated deployment, and scripting (PowerShell, Python).
• Experience with Endpoint security tools and practices (Defender, BitLocker, patch management).
• Strong analytical, problem-solving, and communication skills.

Work Location

Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products. Texas, Cedar Rapids, other US office locations can be considered.

What We Offer: Whether you're just starting out on your career journey or are an experienced professional, we offer a robust total rewards package with compensation; healthcare, wellness, retirement and work/life benefits; career development and recognition programs. Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance and child/adult backup care.

Learn More & Apply Now!

As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.

The salary range for this role is 186,200 USD - 353,800 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills.

Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.

Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance.

This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.

RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.

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