AgentForce Developer(Salesforce AI & Automation)

Hello,

 Please find the below requirement and let me know your thoughts

 Position:  AgentForce Developer(Salesforce AI & Automation)
Location:  Durham, NC.
Duration: 6 months

 Skills: MUST HAVE 6–8 years (with Salesforce development and AI/automation experience)
Experience Required: 8- 10 years
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Role Summary
We are seeking an Agentforce Developer to design, build, and deploy intelligent AI agents using Salesforce Agentforce and Einstein capabilities. The role focuses on creating autonomous, goal-driven agents that automate customer interactions, internal workflows, and decision-making processes across Salesforce platforms.
The ideal candidate combines Salesforce development expertise, prompt engineering, and AI-driven automation to deliver scalable, secure, and business-aligned agent solutions.
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Key Responsibilities
Agentforce & AI Development
•       Design, configure, and deploy Agentforce agents aligned to business use cases
•       Build autonomous workflows using Agent Builder, Flows, and Einstein AI capabilities.
•       Define agent goals, topics, decision paths, guardrails, and escalation scenarios.
•       Implement prompt engineering best practices for accurate, safe, and contextual outputs.
Salesforce Development
•       Develop and customize solutions using Apex, Lightning Web Components (LWC), SOQL, and Flows.
•       Integrate Agentforce with Sales Cloud, Service Cloud, Experience Cloud, and custom applications.
•       Build APIs and integrations with external systems using REST/SOAP.
Data, Security & Governance
•       Ensure AI agents comply with Salesforce security, data privacy, and governance models.
•       Implement role-based access, permission sets, and trusted action boundaries.
•       Monitor agent behavior, accuracy, and performance using Salesforce analytics.
Testing & Optimization
•       Test agent reasoning paths, responses, and automation flows.
•       Continuously refine agent prompts and logic based on real-world interactions and feedback.
•       Troubleshoot issues related to AI hallucinations, latency, or incorrect actions.
Collaboration & Documentation
•       Collaborate with business stakeholders, architects, and admins to define agent use cases.
•       Document agent configurations, decision logic, and operational guidelines.
•       Support deployment, training, and post-production monitoring.
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Required Skills & Qualifications
Salesforce Skills
•       Strong experience with Salesforce Platform (Sales/Service Cloud preferred).
•       Proficiency in Apex, LWC, Flows, SOQL.
•       Experience with Salesforce integrations and APIs.
AI & Agentforce Skills
•       Hands-on experience with Salesforce Agentforce or Einstein AI.
•       Understanding of autonomous agents, conversational AI, and decision-based automation.
•       Experience with prompt design, intent handling, and contextual grounding.
Technical & Analytical Skills
•       Strong problem-solving and system design abilities.
•       Understanding of AI ethics, data safety, and responsible AI practices.
•       Familiarity with logs, monitoring, and performance tuning.
Soft Skills
•       Strong communication and stakeholder interaction.
•       Ability to translate business requirements into AI-driven solutions.
•       Agile/Scrum experience preferred.
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Good to Have
•       Salesforce Certifications (Admin, Platform Developer I/II, AI Specialist).

Submission details
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(If YES please mention Last date of the Project):
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Highest Degree:
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Thanks & Regards,
 
Vasu
Intellisoft Technologies Inc.,
11494 Luna Road, Ste 280
Farmers Branch, TX -75234
(O) ext 131