Position Title: Ivanti consultant
Key Skills & Qualifications
• Technical Expertise: Deep knowledge of Ivanti platforms, ITSM, endpoint management, security, and automation.
• ITIL: Strong understanding of ITIL principles and processes.
• Problem-Solving: Excellent analytical and troubleshooting skills.
• Communication: Ability to communicate effectively with stakeholders and provide training.
• Development: Familiarity with scripting (e.g., PowerShell, Python) and API integrations
Key Responsibilities
• Implementation & Configuration: Deploy, configure, and customize Ivanti products (e.g., Service Manager, Neurons, UWM) for various IT needs (Incident, Problem, Change, Security).
• Workflow Design: Create and optimize ITIL-compliant workflows, dashboards, and forms.
• Integration: Develop API integrations with other core systems.
• Customization: Build custom solutions using scripting and configuration.
• Support & Troubleshooting: Provide functional and technical support, perform in-depth analysis, and resolve complex issues.
• Documentation: Create detailed documentation for processes, configurations, and best practices.
• Training: Conduct knowledge transfer and user training for clients and internal staff.
• Consultation: Gather requirements, analyze client needs, and provide technical guidance.
“Taras Technology, LLC is an EEO/AA Employer: women, minorities, the disabled and veterans are encouraged to apply”
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