Job Role : UKG UltiPro / WFM Consultant
Location: Remote
Duration: Contract
The role is responsible for leading, managing, and supporting UKG UltiPro and UKG Workforce Management (WFM) systems with a focus on payroll processing, timekeeping, integrations, vendor file management, and compliance. This position ensures accurate data flow, system reliability, and seamless payroll operations across the organization.
Core Responsibilities
UKG UltiPro & UKG WFM System Leadership
- Serve as the primary owner of UltiPro (Payroll, HRIS) and WFM (Timekeeping).
- Oversee the endtoend payroll and time data lifecycle, ensuring accuracy and compliance.
- Evaluate and adopt new UKG releases, enhancements, features, and system upgrades.
- Integration Monitoring & Issue Resolution
Oracle UltiPro Integration Support
- Resolve integration errors to maintain data synchronization.
- Perform rootcause analysis on failed inbound/outbound transactions.
- Ensure clean and complete updates to employee records and payroll data.
UKG WFM Transaction Assistant Error Resolution
- Troubleshoot timekeeping issues that prevent accurate payroll feeds.
- Ensure timecard data flows correctly into payroll, analytics, and reporting systems.
UltiPro Login & Authentication Issues
- Support user access issues to minimize disruptions to:
- Time entry
- Pay review
- Benefits access
- HR selfservice
- Payroll File Processing & Vendor Integrations
Inbound File Processing
Import vendor data into UltiPro, including:
- Fidelity retirement contributions & loan repayments
- Mercer voluntary benefits
- HealthEquity commuter and other benefits
Outbound File Processing
Export payroll files after each pay cycle to:
- Fidelity
- Mercer
- NEBA
- HealthEquity
Arrears Management
- Process UltiPro Arrears Imports to ensure accurate collection of missed or unpaid deductions.
Payroll Support & Audit Responsibilities
Control Totals Management
- Run control totals after offcycle payrolls.
- Export and validate Fidelity 401(k) and Deferred Compensation
- Transfer files securely using approved utilities (ex: File Copy Utility, shared drives).
MonthEnd General Ledger (GL) Analysis
- Reconcile payroll expenses with financial records.
- Identify variances and support accounting accuracy.
Audit Support
- Assist with SOC audits or thirdparty evaluations of UKG internal controls.
- Provide documentation, system evidence, and process explanations.
- YearEnd & Tax Compliance Support
- Support W2 validation and printing, including:
- Tax group configuration
- Data verification
- Print file generation
- Electronic W2 distribution options
- Manage yearend system updates, regulatory changes, and reporting requirements.
- Payroll Data Imports
- Process payroll batch imports for accurate and timely payroll cycles.
- Ensure data integrity and minimize manual data entry.
Technologies & Systems Involved
The role requires strong handson experience with:
Core Systems
- UKG UltiPro (Core HR, Payroll, Benefits, Back Office)
- UKG Workforce Management (WFM) (Timekeeping, Scheduling)
- Oracle HCM / ERP (for integration touchpoints)
File Transmission & Data Tools
- Secure file transfer utilities (FTP/SFTP)
- File Copy Utility
- Excel / CSV manipulation
- Shared drives and secure data repositories
File Types & Formats
- Inbound/Outbound vendor files
- Payroll batch files
- GL files
- 401(k) and Deferred Compensation files
Compliance & Reporting
- Payroll tax regulations
- Year-end compliance (W2, 1095C, etc.)
- Audit documentation processes
Required Skill Set (Implied by Duties)
Technical Skills
- Strong knowledge of UKG UltiPro Payroll & WFM
- Experience with HRIS integration troubleshooting
- Ability to process and validate payroll vendor files
- Understanding of payroll calculations, GL mapping, and tax rules
- Competence with data validation, auditing, and reconciliation
- File management (SFTP, batch processing, error resolution)
Functional Skills
- Deep understanding of payroll workflows and endtoend processing
- Rootcause analysis and issue remediation
- Vendor management for benefits, retirement plans, etc.
- Ability to interpret and validate system upgrades and enhancements
Soft Skills
- Detailoriented and analytical
- Strong communication for crossfunctional work (Payroll, HR, Finance, IT)
- Reliability, confidentiality, and compliance focus