The following states/districts are excluded from this job ad: AK, CA, CO, CT, DC, HI, LA, MA, MN, MO, NE, NV, NH, NJ, NM, NY, ND, OR, PR, RI, VT, WA, WY Future Need - Actively Interviewing Location: Remote in any United States jurisdiction not excluded from this job advertisement. Power the operational backbone of a Department of Veterans Affairs (VA) platform program! As the Atlassian / ALM Administrator, you will own the full Atlassian tool stack supporting hundred of service requests, thou

Overview Working at Atlassian Atlassian can hire people in any country where we have a legal entity. Assuming you have eligible working rights and a time zone overlap with your team, you can choose to work remotely or in an office. Interviews and onboarding are conducted virtually, a part of being a distributed-first company. Your future team The Atlassian Advisory Services team is a globally distributed team of Atlassian experts who are passionate about creating customer success. Advisory Se

Description We are looking for an experienced QA Manager to lead technology initiatives and drive delivery excellence for teams based in Chicago, IL. This Long-term Contract position is ideal for a detail-oriented individual who can guide projects from planning through execution while partnering closely with business and technical stakeholders. The role requires strong leadership in Agile environments, a practical approach to risk and timeline management, and the ability to keep teams aligned on

Key ResponsibilitiesJira Service Management Architecture & Implementation Design and implement Jira Service Management project structures, workflows, request types, queues, SLAs, and portals. Configure scalable and maintainable JSM solutions aligned to enterprise service management best practices. Implement automation rules for ticket lifecycle management, including notifications, escalations, and closure logic. Ensure configurations follow Jira best practices and avoid over-customization or tec