Technical Support

Job Title: Technical Support (Onsite) Location: Salem, VA Duration: 6 months Pay Rate: $20/hr on W2 all inclusive Interview Process: In Person Only Note: *candidates local to the Roanoke/Salem, VA area required *candidate will be required to work ONSITE daily M-F 8-5pm, NO exceptions, working with end users within the assigned district *MUSTpossess a valid driver's license and have a clear driving history - will drive state vehicle Job Description Position will primarily focus wor

*candidates local to the Roanoke/Salem, VA area required *candidate will be required to work ONSITE daily M-F 8-5pm, NO exceptions, working with end users within the assigned district *the contract to be extended annually beyond June 30, 2026, likely for 6-12+ months *MUST possess a valid driver's license and have a clear driving history - will drive state vehicle Position will primarily focus working with field staff with new technology and support of devices. Work with staff to be innovativ

Key ResponsibilitiesSupport field staff with new technology and device management.Communicate effectively with individuals and groups, both verbally and in writing.Provide agency-specific end user support throughout the Salem District.Troubleshoot hardware and software issues, managing problem escalation and resolution.Required Skills and ExperienceExtensive skill with Microsoft Desktop products including Windows, SharePoint, MS Office Suite (online), and MS Teams (5 years).Proficiency in troubl

Role OverviewIT Support Specialist responsible for supporting field staff with device management, troubleshooting, and adoption of new technologies in an enterprise environment. The role focuses on end-user support, training, and ensuring smooth IT operations across business functions. The job is open to candidates within the 100 miles radius of Roanoke/Salem, VA. Key Responsibilities Provide end-user support for desktop, laptop, and wireless devices Troubleshoot hardware and software issues a