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Junior IT Support Specialist

Quantico, VA, US • Posted 1 hour ago • Updated 1 hour ago

Full Time

On-site

Fitment

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Job Details

Skills

Information Technology
Interviewing
Help Desk
Technical Support
Software Maintenance
Operating Systems
Network
LAN
Wireless Communication
Routers
Switches
Cyber Security
Backup Administration
Disaster Recovery
Vendor Management
Numara
Inventory
Microsoft Windows
Linux
Computer Hardware
Conflict Resolution
Problem Solving
Communication
Customer Service
Security Clearance
Continuous Integration
Computer Science
Information Systems
Technical Training
Military
Health Insurance
Professional Development
Training

Information Technology
Interviewing
Help Desk
Technical Support
Software Maintenance
Operating Systems
Network
LAN
Wireless Communication
Routers
Switches
Cyber Security
Backup Administration
Disaster Recovery
Vendor Management
Numara
Inventory
Microsoft Windows
Linux
Computer Hardware
Conflict Resolution
Problem Solving
Communication
Customer Service
Security Clearance
Continuous Integration
Computer Science
Information Systems
Technical Training
Military
Health Insurance
Professional Development
Training

Summary

Company Description

Since 2006, MAXISIQ has advanced the state of Cyber RDT&E by bringing together industry expertise in software, hardware, communications and security, and leveraging decades of operational experience to deliver exceptional value to communities and the critical missions they support. Join MAXISIQ, develop smarter solutions, technologies, services, and actionable capabilities for our clients- right when they need it most.

Job Description

MAXISIQ has an opening for Junior IT Support Specialists who will be responsible for providing superior customer service and are committed to the successful operation of our information technology systems. We are seeking a qualified IT Systems Specialist to work with customers remotely and in person, guiding them through systems configuration and troubleshooting, while aiming to resolve issues with efficiency. Now interviewing for this full-time opportunity located in Quantico, VA and Huntsville AL.

Core Responsibilities

Helpdesk & Technical Support: Resolve end-user support tickets, troubleshoot hardware/software issues, and assist with computer setups.
Hardware & Software Maintenance: Install, configure, and update workstations, peripherals, and operating systems.
Network & Infrastructure Support: Monitor local area networks (LAN), Wi-Fi, routers, and switches to maximize system uptime.
Security & Backups: Enforce basic cybersecurity measures, run data backups, and follow disaster recovery procedures.
Asset & Vendor Management: Track IT inventory, document system processes, and coordinate with external tech vendors.

Key Requirements

Technical Knowledge: Basic understanding of Windows/Mac/Linux environments, networks, and hardware components.
Problem-Solving Skills: Ability to diagnose and fix technical faults quickly, either independently or by escalating complex issues.
Communication Skills: Strong customer service mindset to assist non-technical staff at all organizational levels.

Qualifications

Qualifications

Must have an active or current Top-Secret clearance. Will be required to undergo a CI poly.
Associate's degree in computer science, Computer Information Systems or a related technical discipline, or the equivalent combination of education, technical training, or work/military experience
2 years of related experience

Additional Information

Benefits of Joining Our Ranks

Competitive salary commensurate with your cyber warfare experience
Employer-subsidized health insurance
401k match to secure your future
Generous paid time off for R&R
Time off for volunteering missions
Health membership reimbursement to keep you in top form
Support for professional development and advanced training

All your information will be kept confidential according to EEO guidelines. #CJ

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10271861
Position Id: 7059c193ad6a70971a1640bd82598e4a
Posted 1 hour ago

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