Telecom Analyst

RESPONSIBILITIES:
Kforce has a client that is seeking a Telecom Analyst in New York, NY.

Duties:
* Telecom Analyst will be responsible for working with our Network and Telecom team to execute new, changes and disconnections of services and/or data with our Telecom Vendors
* Ensure proper recognition of telecommunications billing (i.e. Voice services, fax services and data services) within the financials leveraging our Telecom Expense Management Solution (Agency Profile) as the catalyst to provide the correct information to the Accounts Payable department; May require investigation of Telecom bills with internal stakeholders and/or Telecom vendors
* Ownership of data management related to Network and Telecom inventory in our Telecom Expense Management Solution (Agency Profile)
* Provide month-end reports for telecommunication services enterprise wide to illustrate the cost per agency and socialize insights/analytics by agency to help identify possible cost savings and/or telephony operating model opportunities
* As a Telecom Analyst, you will identify and suggest improvements specifically around the Telecom Billing process and telecom expense management solution improvements (Agency Profile)
* Work with IT Support Services team to implement process and tool enhancements

REQUIREMENTS:
* Bachelor's degree in Information Technology and/or Finance Management and/or relevant experience
* Experience with common Telecom Expense Management Solution
* Strong telecom knowledge with solid understanding of voice, data, network's business terminologies
* Solid understanding of billing and financial recognition of costs, along with familiarity telecom vendor billing dispute process
* Strong relationship management skills to interact with the telecommunications vendors to manage service requests and resolve billing issues, and internal stakeholders
* Attention to details and give suggestions accordingly; Working in an ever-changing fast-paced environment
* Must be able to review telecommunications expense data and corresponding service offerings to recommend cost reductions

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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