Progress Experience in document management, content management or records management
Required
10
Years
Supervisory or program management experience for a document, content or records management team
Required
5
Years
Demonstrated experience managing multiple direct reports in an operational or technology environment
Required
5
Hands-on experience with RightFax & Kofax (or comparable fax server/doc capture platforms) including configuration, administration, and workflow desig
Required
7
Years
In-depth working knowledge of at least one enterprise ECM/EDMS platform: Laserfiche, IBM FileNet, or Hyland products (OnBase, Perceptive Content)
Required
7
Years
Proven track record of implementing AI/ML technologies for document classification, data extraction, & intelligent routing in a production environment
Required
7
Years
Experience designing and documenting business processes, including process maps, swimlane diagrams, functional flow diagrams, and SIPOC charts
Required
7
Familiarity with OCR, ICR, barcode recognition, and forms processing technologies
Required
7
Years
Strong analytical and problem-solving skills with a data-driven approach to decision-making
Required
7
Excellent written and verbal communication skills, with the ability to translate between technical and business audiences
Required
7
Experience w/ formal requirements gathering, including conducting stakeholder interviews, creating user stories, & managing requirements traceability
Required
7
Proficiency in project management methodologies (Agile, Waterfall, or hybrid) and tools (e.g., Jira, MS Project, Azure DevOps)
Required
7
Strong organizational skills with the ability to manage multiple concurrent initiatives and competing priorities
Required
7
PMP, PgMP, or equivalent project/program management certification
Highly desired
5
Lean Six Sigma Green Belt or Black Belt certification
Desired
5
Years
Certified Information Professional (CIP) or Certified Records Manager (CRM) designation
Desired
5
Years
Experience with robotic process automation (RPA) tools such as UiPath, Blue Prism, or Automation Anywhere in conjunction with document workflows
Desired
5
Years
Knowledge of regulatory compliance frameworks relevant to document retention (e.g., HIPAA, SOX, FOIA, NARA)
Desired
5
Years
Experience with cloud-based content services platforms and migration from on-premises to cloud ECM environments
Desired
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