About Beacon Systems Inc:
Beacon Systems, Inc, delivers Program Management, Science, Engineering, and Technology Solutions to Federal, Commercial State, and Local Agencies. We are a subsidiary of Radiant Digital Solutions. Our Technology support to many DoD Agencies, NASA, Voice of America, FDA, and State Agencies such as State of FL, RI, MS, ND, VA, and WV extends our delivery of solutions worldwide.
Job Title: Project Manager 3
Location: Richmond, VA 23216
Duration: 6 months (Possibility of extension)
Interview Type: Both Phone and In Person
Position Overview
This role requires a seasoned professional who can assess current-state document workflows, identify inefficiencies, and drive business process improvements that reduce manual labor and increase accuracy. The Program Manager will oversee all aspects of document intake—including fax, email, physical mail, and other electronic channels—and will be accountable for ensuring documents are properly classified, indexed, routed, and stored in compliance with organizational policies and regulatory requirements.
A critical component of this role involves leveraging artificial intelligence and machine learning (AI/ML) technologies to automate document classification, data extraction, and routing, thereby reducing reliance on repetitive human labor. The successful candidate will bring deep expertise in electronic document and content management systems and will serve as the primary subject matter expert for document management technology strategy and operations.
The PM - Document Management is responsible for leading and managing a team of document management professionals who support the organization’s enterprise document capture, routing, storage, and retrieval operations
Skill Required / Desired
Bachelor''''s degree in Information Technology, Business Administration, Computer Science, or a related field. Master''''s degree preferred Nice to have
Progress Experience in document management, content management or records management Required
Supervisory or program management experience for a document, content or records management team Required
Demonstrated experience managing multiple direct reports in an operational or technology environment Required
Hands-on experience with RightFax & Kofax (or comparable fax server/doc capture platforms) including configuration, administration, and workflow design Required
In-depth working knowledge of at least one enterprise ECM/EDMS platform: Laserfiche, IBM FileNet, or Hyland products (OnBase, Perceptive Content)Required
Proven track record of implementing AI/ML technologies for document classification, data extraction, & intelligent routing in a production environment Required
Experience designing and documenting business processes, including process maps, swimlane diagrams, functional flow diagrams, and SIPOC charts Required
Familiarity with OCR, ICR, barcode recognition, and forms processing technologies Required
Strong analytical and problem-solving skills with a data-driven approach to decision-making Required
Excellent written and verbal communication skills, with the ability to translate between technical and business audiences Required
Experience w/ formal requirements gathering, including conducting stakeholder interviews, creating user stories, & managing requirements traceability Required
Proficiency in project management methodologies (Agile, Waterfall, or hybrid) and tools (e.g., Jira, MS Project, Azure DevOps) Required
Strong organizational skills with the ability to manage multiple concurrent initiatives and competing priorities Required
PMP, PgMP, or equivalent project/program management certification Highly desired
Lean Six Sigma Green Belt or Black Belt certification Desired
Certified Information Professional (CIP) or Certified Records Manager (CRM) designation Desired
Experience with robotic process automation (RPA) tools such as UiPath, Blue Prism, or Automation Anywhere in conjunction with document workflows Desired
Knowledge of regulatory compliance frameworks relevant to document retention (e.g., HIPAA, SOX, FOIA, NARA) Desired
Experience with cloud-based content services platforms and migration from on-premises to cloud ECM environments Desired
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