Conversational AI Designer (REMOTE)

Remote • Posted 5 days ago • Updated 5 days ago
Contract W2
Contract Independent
Contract Corp To Corp
6 Months
No Travel Required
Remote
Depends on Experience
Fitment

Dice Job Match Score™

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Job Details

Skills

  • IBM watson
  • agentic AI

Summary

Conversational AI Designer

REMOTE 

6 Motnhs CTH


Must Haves

  • Experience designing AI-powered conversational/chat experiences
  • Strong conversation design expertise, including:
  • Multi-turn dialogue design
  • Prompt and response design
  • Fallback and recovery patterns
  • Conversation flow optimization
  • Experience working on chat-first AI assistants (voice experience not required)

Pluses

  • Experience with Sierra AI (highly desired)
  • Experience implementing or designing solutions using IBM Watson
  • Experience with agentic AI or advanced AI assistant platforms
  • Experience supporting healthcare, customer service, or operational workflows

Day-to-Day

  • Design and optimize AI-driven chat experiences for  customer service representatives
  • Create end-to-end conversational flows, prompts, responses, and escalation paths
  • Determine how AI should guide users through complex inquiries and large information responses
  • Identify points of user friction, confusion, and task breakdowns within chat interactions
  • Partner with Product and Engineering to prioritize and implement conversation design improvements
  • Support ongoing enhancements as AI capabilities and platforms evolve
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10423087
  • Position Id: 8809-19411-
  • Posted 5 days ago
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