ADMS Operations Readiness Lead

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I hope you're doing well.

We have a position as an " ADMS Operations Readiness Lead " with our client. Please find the details below, and if interested, please send me your updated Word-format resume.

Title: ADMS Operations Readiness Lead

Location: Pennsylvania (Remote with periodic travel)

Client is seeking an experienced ADMS Operations Readiness Lead to support the Kentucky ADMS go-live targeted for August 2026. This role is responsible for driving operational readiness by partnering with project, vendor, and support teams to ensure a smooth transition from implementation to steady-state support. The ideal candidate will lead knowledge transfer, develop operational documentation and runbooks, identify readiness gaps, and help establish a support model that enables long-term independence after go-live.

Key Responsibilities

Knowledge Transfer and Operational Enablement

• Embed with project teams (internal, vendor, and integrators)
• Participate in defect triage, testing, and bug fix deployments
• Capture system workflows, known issues, and operational processes
• Translate project knowledge into support-ready procedures

Documentation and Runbook Development

Develop and maintain:

• Operational runbooks (startup, shutdown, recovery, failover)
• Support playbooks (incident triage, escalation paths, troubleshooting)
• System documentation (architecture, integrations, dependencies)

Documentation must enable independent support without project reliance.

Operational Readiness Assessment and Gap Closure

• Assess readiness for Day 1 and steady-state operations
• Identify gaps in monitoring, alerting, documentation, and ownership
• Maintain a prioritized gap log with recommendations and status

Production Support Readiness

• Support defect lifecycle (tracking, coordination, validation)
• Work with internal teams, business users, and vendor (GE Vernova)
• Ensure fixes are documented and root causes understood

Cross-Functional and Vendor Collaboration

• Engage with vendor for issue resolution, support cases, and releases
• Translate vendor responses into actionable internal steps
• Ensure knowledge is retained within PPL for post-go-live support

Go-Live and Stabilization Support

• Provide support coverage for critical issues, incidents, and call-outs as needed, particularly during:

o Go-live window

o Post-go-live stabilization period

• Participate in incident response and triage for high-priority issues
• Assist in rapid troubleshooting, coordination, and escalation
• Ensure incidents are captured and incorporated into support documentation

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Comparative Analysis and Continuous Improvement

• Perform a structured analysis comparing Pennsylvania ADMS instance vs. Kentucky ADMS implementation, including:

o System configuration and architecture differences

o Operational workflows and support models

o Integration points and dependencies

o Monitoring, alerting, and tooling differences

• Identify meaningful differences that impact operations, support, and reliability
• Provide recommendations for standardization and best practices, leveraging proven approaches and lessons learned from prior ADMS implementations and utility experience
• Deliver findings in a documented report and walkthrough session with leadership and support teams

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Transition and Handover

Deliver a structured handoff to Client support teams, including:

• Complete documentation and runbooks
• Known issues and workaround documentation
• Gap log with ownership
• Knowledge transfer sessions (live and/or recorded)
• Support readiness validation

Expected Deliverables

• Operational runbooks and support documentation
• Architecture and integration documentation
• Gap assessment and tracking log
• Defect tracking support artifacts
• PA vs. KY ADMS comparative analysis report with industry-informed recommendations
• Final transition package and handoff materials

Required Skills and Experience

• Strong experience supporting ADMS or similar utility operations platforms
• Proven background in operational readiness, knowledge transfer, and support transition
• Experience developing runbooks, support playbooks, and technical/operational documentation
• Ability to assess readiness gaps and drive closure across teams
• Strong communication and stakeholder coordination skills across business, IT, and vendor teams
• Experience in incident support, go-live readiness, and post-production stabilization

Success Criteria

• Support team can independently operate ADMS post go-live
• Documentation is complete, accurate, and validated
• Defects are effectively managed and resolved
• Critical issues are responded to promptly and effectively
• Clear understanding of PA vs KY differences with actionable, industry-informed recommendations
• Transition completed with minimal operational risk

Preferred Qualifications

• Experience with GE ADMS / GE Vernova systems
• Utility operations / control room support experience
• Prior experience supporting multiple ADMS implementations or utilities
• Strong documentation and operational readiness background