What Working at Hexaware Offers:
Hexaware is a dynamic and innovative IT organization committed to delivering cutting-edge solutions to our clients worldwide. We pride ourselves on fostering a collaborative and inclusive work environment where every team member is valued and empowered to succeed.
Hexaware provides access to a vast array of tools that enhance, revolutionize, and advance professional profiles. We complete the circle with excellent growth opportunities, chances to collaborate with high-profile customers, opportunities to work alongside brilliant minds, and the perfect work-life balance.
Role: Domain SME Collections & Recovery
Duration: 2 months
Location: New Jersey
Skills & Experience:
- Domain consultant or an SME with extensive knowledge in the financial services industry including project, process, analytics and operations
- At least 5 years experience of Collections and Recoveries functions and KPIs (such as Net Charge Off, Gross Charge Off, Recovery Rate, Days Past Due, Roll Rate, Delinquency rate, Early cure rate, Right party contact, Promise to Pay etc.) relative to industry best practices and recommendations for improvement
- Ability to start with a high-level metrics such as Net Charge Off and decompose it into lower levels, identify the mathematical relationships between those metrices, and determine the questions / insights that those metrices uncover
- Deep understanding of persona based descriptive and diagnostic metrics in the collections and recovery stages (Early delinquency, Late Delinquency etc.) for the following LOBs such as Credit Card, Residential Lending, Auto Finance, Unsecured Lending, and Commercial Lending
- Demonstrated ability in leading BI projects in Tableau or Power BI (preferred)
- Excellent written and oral communication skills
- Ability to drive workshops and customer facing communications
Equal Opportunities Employer:
Hexaware Technologies is an equal opportunity employer. We are dedicated to providing a work environment free from discrimination and harassment. All employment decisions at Hexaware are based on business needs, job requirements, and individual qualifications. We do not discriminate based on race including colour, nationality, ethnic or national origin, religion or belief, sex, age, disability, marital status, sexual orientation, parental status, gender reassignment, or any other status protected by law. We encourage candidates of all backgrounds to apply.
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