ERP Program Manager - Workday

ERP Program Manager - Workday

An onsite schedule is preferred, and the organization is offering up to $7,000 in relocation assistance for candidates willing to relocate.

Remote candidates may also be considered; if remote, candidates must reside in one of the following states: Alabama, Florida, Georgia, Arkansas, Kentucky, Louisiana, Mississippi, North Carolina, South Carolina, Tennessee, West Virginia, and Virginia.

Salary: The target salary range is $120,000–$155,000, commensurate with experience.

Position Overview

The ERP Applications Manager is responsible for the strategic leadership, configuration, optimization, and ongoing support of ERP systems (Workday, UKG, etc.) across the organization.

This role is centered within the Technology Services Group (TSG) and partners closely with HR, Finance, and Supply Chain leadership to ensure Workday remains stable, scalable, secure, and aligned with organizational objectives.

The ideal candidate brings deep functional expertise, strong leadership skills, and hands-on experience managing complex ERP environments.

Key Responsibilities

ERP Platform Leadership

• Own the overall strategy, roadmap, and governance for the Workday ecosystem.
• Lead configuration, testing, deployment, and maintenance of Workday modules including:

• HCM
• Payroll
• Benefits
• Time Tracking
• Absence
• Financials
• Recruiting
• Learning
  • Ensure system scalability, performance, data integrity, and compliance with organizational policies.

Stakeholder & Business Partnership

• Serve as the primary liaison between business stakeholders and technical teams.
• Translate business requirements into Workday solutions and enhancements.
• Provide strategic guidance on Workday capabilities, best practices, and future releases.

Team & Vendor Management

• Manage and mentor Workday analysts, administrators, and support staff.
• Oversee relationships with Workday and third-party vendors or implementation partners.
• Set team priorities, allocate resources, and manage workloads.

System Enhancements & Integrations

• Lead Workday releases, updates, and regression testing cycles.
• Oversee integrations between Workday and third-party systems such as:

• Benefits vendors
• Payroll providers
• Identity management platforms
• ERP systems
  • Ensure integrations are secure, reliable, and well documented.
  • Implement and maintain TSG policies, procedures, and goals to meet organizational needs.
  • Provide oversight of resource allocation for application implementation and upgrade projects.
  • Ensure proper operation of information systems and application lifecycle upgrades.

Security, Compliance & Reporting

• Manage Workday security roles, domains, and business process frameworks.
• Ensure compliance with data privacy, audit, and regulatory requirements.
• Support advanced reporting, dashboards, and analytics to enable data-driven decisions.

Continuous Improvement

• Identify opportunities to streamline processes and improve user experience.
• Monitor system usage and performance metrics to drive optimization.
• Stay current on Workday updates, roadmap items, and industry trends.

Preferred Qualifications

• Workday Pro certifications (HCM, Payroll, Financials, Supply Chain, Integrations, or Security).
• Experience in large, complex, or highly regulated environments (healthcare, finance, education).
• Familiarity with Agile or ITIL service management practices.
• Strong change management and communication skills.

Key Competencies

• Strategic thinking and systems leadership.
• Ability to create and monitor metrics, establish standards, and adjust operations accordingly.
• Proactively identify process or technical improvements and implement solutions.
• Analyze and report on IT performance metrics and recommend improvements.
• People management and team development.
• Strong analytical and problem-solving skills.
• Excellent communication with technical and non-technical stakeholders.
• Customer-focused, service-oriented mindset.

Requirements

• Education: Bachelor’s Degree in Computer Science, Information Technology, or Healthcare Business.

• 4 years of relevant experience may substitute for a Bachelor’s degree.

• Experience: Minimum 5 years of IT experience.

• Certification: ITIL Foundation Certification required.