Job Title: Jira Administrator
(Automation, Scripting & Agentic AI)
Location: Remote
Key Responsibilities
Jira Platform Administration
Manage and evolve Jira Cloud configurations (projects, workflows, schemes, permissions, automation rules)
Ensure platform scalability, governance, and alignment with enterprise operating models
Workflow Design & Automation
Design and implement end-to-end workflows aligned to intake, triage, delivery, and reporting
Build advanced automations to reduce manual intervention and improve cycle time
Scripting & Integration
Develop and maintain scripts using tools such as:
ScriptRunner (Groovy)
REST APIs (Jira, GitHub, ServiceNow, etc.)
Enable integrations across toolchain (Jira GitHub, Jama, CRM, internal systems)
Agentic AI Enablement
Design and implement AI-assisted workflows and decision agents, including:
Intelligent triage assignment
Automated work classification and routing
Context-aware recommendations (priority, ownership, dependency mapping)
Partner with AI teams to operationalize agent-based automation within Jira workflows
Required Qualifications:
10+ years of experience as a Jira Administrator (Cloud preferred)
Deep expertise in:
Workflow configuration, schemes, and permissions
Jira Automation / Automation for Jira
Strong scripting experience:
Groovy (ScriptRunner), Python, or similar
REST API integrations
Experience with toolchain integrations (e.g., GitHub, CI/CD systems)
Proven ability to manage multi-team / multi-org Jira environments
Suresh
TekisHub, an EEO Employer
We value diversity and are dedicated to fostering an inclusive workplace of Equal Employment Opportunity where everyone is empowered to succeed. All employment decisions are based on qualifications, merit, and business needs.
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