API Test Engineer - Need Locals

Role Overview 
We''re looking for a Senior E2E QA Engineer to own end-to-end quality across the Order-to-Activation lifecycle. This role drives release quality, leads triage during critical issues, and coordinates across onshore-offshore teams and stakeholders for a fast-paced e-commerce/telecom-style environment. 

Key Responsibilities 

• Lead and drive E2E testing strategy across releases, owning quality sign-off 
• Design, execute, and maintain E2E test scenarios covering Order → Provisioning → Activation → Fulfillment → Billing flows 
• Understand and validate downstream system behavior when a flow is triggered — order creation, provisioning triggers, activation status, billing/invoicing impact 
• Create and manage test data across systems (Order Management, CRM, Billing, Provisioning) to support complex E2E scenarios 
• Use Kibana (or similar log/monitoring tools) to trace transactions, debug failures, and validate system behavior across the flow 
• Facilitate release readiness meetings, triage calls, and war-room sessions during incidents 
• Conduct deep-dive root cause analysis on E2E failures spanning multiple systems; drive issues to closure with relevant teams 
• Coordinate effectively across onshore-offshore teams, ensuring smooth handoffs and consistent communication 
• Partner with Dev, Product, Billing, CRM, and Business stakeholders to align on scope, risk, and release timelines 
• Mentor QA team members and establish E2E testing best practices 

Required Skills & Experience 

• 7+ years in QA/Testing, with strong E2E and systems-integration testing background 
• Solid understanding of Order, Provisioning, Activation, and Fulfillment flows (e-commerce/telecom domain preferred) 
• Working knowledge of Billing and CRM systems and their role in the E2E flow 
• Strong API testing knowledge (REST/SOAP, Postman or similar) 
• Hands-on experience with Kibana for log analysis and transaction tracing 
• Skilled in test data creation/management across multiple integrated systems 
• Excellent problem-solving, analytical, and triage skills 
• Outstanding stakeholder management and communication — able to command a room, drive alignment, and influence decisions 
• Proven experience leading releases under tight timelines 
• Experience working in onshore-offshore delivery models 

Good to Have 

• Exposure to automation tools (Selenium/Playwright/Cypress) 
• Experience with CI/CD pipelines 
• Prior experience as a QA Lead/Manager