Senior ServiceNow ITOM Developer - Advent Global Solutions, Inc. - Houston, TX, US | Dice.com

Advent Global Solutions, Inc.

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Senior ServiceNow ITOM Developer

Houston, TX, US • Posted 20 days ago • Updated 6 hours ago

Contract W2

Contract Independent

Contract Corp To Corp

Travel Required

On-site

$60 - $70/hr

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Advent Global Solutions, Inc.

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Job Details

Skills

IT Operations
ITIL
IT Service Management
ServiceNow
ITOM
Discovery
Service Mapping
CMDB

Summary

Job Title: Senior ServiceNow ITOM Developer

Location: Houston, TX & San Francisco, CA Onsite Experience Level: Senior (7+ years preferred)

Job Summary:

We are seeking an experienced Senior ServiceNow ITOM Developer to design, develop, and implement IT Operations Management (ITOM) solutions within the ServiceNow platform. The ideal candidate will have deep expertise in ServiceNow ITOM modules, strong scripting and integration skills, and experience working in large-scale enterprise environments.

Key Responsibilities:

Design and develop solutions using ServiceNow ITOM modules, including:

Discovery
Service Mapping
Event Management
CMDB Health and Reconciliation
Cloud Management / Orchestration

Implement and optimize Discovery patterns, probes, and MID servers for hybrid environments (on-premises and cloud).
Develop and maintain integrations with third-party monitoring and CMDB tools (e.g., SolarWinds, Dynatrace, AppDynamics, AWS, Azure).
Ensure CMDB data accuracy, completeness, and integrity across ITOM processes.
Collaborate with cross-functional teams (ITSM, ITAM, DevOps, CloudOps) to align ITOM capabilities with business needs.
Configure and customize ServiceNow Flow Designer, Integration Hub, and Orchestration for automation.
Participate in architecture reviews, code reviews, and performance optimization efforts.
Stay current with ServiceNow releases, best practices, and industry trends in IT operations management.

Required Skills & Qualifications:

Bachelor s degree in computer science, Information Technology, or related field.
5 8 years of ServiceNow development experience, including 3+ years specifically in ITOM.
Strong hands-on experience with:

ServiceNow Discovery and Service Mapping
Event Management and CMDB
MID Server configuration and troubleshooting
Integration Hub / REST / SOAP APIs

Solid understanding of ITIL and CMDB best practices.
Experience integrating ServiceNow with cloud platforms (AWS, Azure, Google Cloud Platform).
Proficiency in JavaScript, Glide scripting, and ServiceNow APIs.
Strong problem-solving, debugging, and analytical skills.
Excellent communication and collaboration abilities.

Preferred Qualifications:

ServiceNow Certified Implementation Specialist ITOM
ServiceNow Certified System Administrator (CSA)
ServiceNow Discovery / Service Mapping / Event Management certifications
Experience with Automation Engine, Cloud Discovery, or Terraform integration.
Familiarity with CI/CD pipelines and DevOps practices within ServiceNow.

Soft Skills:

Ability to lead and mentor junior developers.
Strong documentation and presentation skills.
Self-driven, detail-oriented, and capable of working in fast-paced agile environments.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: agsinc
Position Id: 8814636
Posted 20 days ago

Company Info

About Advent Global Solutions, Inc.

Advent is a systems, technology, services and outsourcing company with approximately 1000+ people serving customers and creating opportunities across the globe.

Driven by unparalleled expertise around industry, business process and technology, Advent is at the leading edge of companies offering business transformation through a portfolio of well structured offerings.

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