Agency Support Administrator

Hybrid in Indianapolis, IN, US • Posted 7 hours ago • Updated 7 hours ago

Contract Independent

Contract W2

Contract Corp To Corp

No Travel Required

On-site

Depends on Experience

WiserHunt Inc.

Fitment

Dice Job Match Score™

🫥 Flibbertigibetting...

Job Details

Skills

Data visualization (Power BI) experience. Template creation
inventory module
item catalog management experience (People Soft v9.2)
Business Administration
Catalog Management
Conflict Resolution
Data Visualization
PeopleSoft
Procurement
Problem Solving
Regulatory Compliance
Policies and Procedures

Summary

Agency Support Administrator

Introduction:

The Agency Support Administrator will play a crucial role in supporting procurement processes by performing essential administrative tasks and providing resolution support to the team. This role requires attention to detail, problem-solving skills, and excellent communication abilities to ensure smooth operations within the agency.

Responsibilities:

Conduct basic contract reviews to identify and address Personally Identifiable Information (PII) concerns.
Prepare and post contracts, requests for quotes (RFQs), and related documentation to online platforms in accordance with agency standards.
Handle support tickets and phone calls to assess, research, and resolve issues or inquiries raised by requestors.
Collaborate with requestors to provide guidance and resolution for procurement-related tasks or challenges.
Maintain organized records and ensure compliance with relevant policies, procedures, and timelines.
Provide excellent customer service and ensure clear communication with internal and external stakeholders.

Requirements:

Required Skills:

Previous experience in procurement, contract management, or a related field (2 years).
Experience in ticketing systems or customer service platforms (2 years).
Knowledge of state procurement policies and procedures (2 years).
Degree or coursework in business administration, business management, public administration, or finance (2 years).
Experience with research, problem-solving, and troubleshooting to assist with data clean-up and quality for both ticket support and contracts.
Strong problem-solving skills to assess, research, and resolve procurement-related issues effectively.
Strong organizational and communication skills.

Preferred Skills:

Background in legal studies (desired).
Prior experience working with Service Now (nice to have).
Data visualization (Power BI) experience (nice to have).
Template creation, inventory module, item catalog management experience (People Soft v9.2) (nice to have).

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 91172977
Position Id: 67-45927-
Posted 7 hours ago

Company Info

About WiserHunt Inc.

WiserHunt is a global leader in talent solutions and workforce advisory services, partnering with organizations to build high-performing, future-ready teams across technology, professional, healthcare, engineering, and operational functions. We deliver comprehensive staffing, consulting, and talent strategy solutions designed to accelerate innovation, strengthen business performance, and support long-term organizational growth.

Our model integrates industry expertise, disciplined execution, and advanced recruitment technology to deliver exceptional accuracy and speed at scale. Clients rely on WiserHunt for a talent experience that emphasizes quality, compliance, operational excellence, and measurable impact. From specialized project teams to enterprise staffing programs, we support organizations navigating complex workforce challenges in an increasingly competitive global market.

Backed by a consultative, people-first philosophy, our teams are dedicated to identifying exceptional talent and aligning them with environments where they can thrive. We are committed to strengthening the workforce ecosystem—empowering individuals to build meaningful careers and enabling companies to operate with agility, confidence, and resilience.

Mission:
To deliver world-class workforce solutions that drive performance, elevate talent potential, and create enduring value for organizations and individuals.

Vision:
To be the most trusted global partner in workforce transformation—recognized for excellence, innovation, and an unwavering commitment to people and progress.

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