Link Technologies
Link Technologies

Business Analyst 3

• Posted 1 day ago • Updated 14 hours ago
Full Time
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Job Details

Skills

  • IT Consulting
  • Management
  • Standard Operating Procedure
  • Documentation
  • Leadership
  • Clarity
  • Business Rules
  • Workflow
  • User Stories
  • Help Desk
  • Quality Assurance
  • Quality Control
  • Auditing
  • Stakeholder Engagement
  • Training
  • Science
  • Data Science
  • Process Analysis
  • Technical Support
  • Analytical Skill
  • Communication
  • Microsoft Office
  • Process Mapping
  • Microsoft Visio
  • Database
  • Regulatory Compliance
  • Public Sector
  • Lean Six Sigma
  • Process Improvement
  • Law

Summary

  • JOB-7634
  • Business Analyst 3
  • Link Technologies (LinkTechConsulting.com), a Las Vegas-based IT consulting firm, is currently looking for a Business Analyst 3 to join our team.

    The Process Analyst supports the Elections Division by analyzing, designing, documenting, and improving election systems processes to ensure the integrity, efficiency, and compliance of election-related activities. This role plays a critical part in improving the usage of the statewide voter registration and election management system by State and County-level users.

    Key Responsibilities:

    • Process Documentation, Analysis, and Improvement
      • Evaluate existing election-related processes, business rules, and workflows for efficiency, accuracy, leadership vision, and compliance with Nevada Revised Statutes (NRS).
      • Document processes, business rules, functionality, and procedures.
      • Identify and address documentation gaps.
      • Develop process maps, standard operating procedures (SOPs), and documentation for new processes as developed by State leadership.
      • Identify areas for improvement in election-related processes to improve compliance, efficiency, consistency, and clarity.
    • Technical Support and Analysis
      • Analyze and recommend resolution paths for technical support requests.
      • Validate system functionality for compliance with policy and expected business rules and workflows.
      • Assist with the development of user stories and requirements to inform the development of system enhancements.
      • Document system processes and functionality to support Help Desk agents and Development and QA teams in addressing tickets.
    • Compliance & Quality Assurance
      • Ensure processes align with federal and state election laws (NRS), including HAVA, NV state statutes, and Secretary of State directives.
      • Monitor quality control measures and support risk-limiting audits.
    • Stakeholder Engagement
      • Work with county election officials, vendors, and internal teams to gather feedback and ensure consistency across jurisdictions.
      • Work with the third-party vendors and the internal training team to develop training and support materials for staff and election system users.


    Minimum Qualifications:

    • Bachelor's degree in public administration, political science, data science, business, or related field.
    • 2+ years of experience in process analysis, operations, or technical support (government or elections experience preferred).
    • Strong analytical, organizational, and communication skills.
    • Proficiency in Microsoft Office Suite; experience with process mapping tools (e.g., Visio, Lucidchart) is a plus.
    • Familiarity with election systems, voter registration databases, or government compliance frameworks is desirable.


    Preferred Qualifications:

    • Experience working in a government or public sector environment.
    • Knowledge of Nevada election laws and procedures.
    • Lean Six Sigma or similar process improvement certification.


    Work Environment:

    • Hybrid or in-office work based in Carson City, NV.
    • Occasional travel to counties or election sites may be required.
    • Extended hours may be necessary during election cycles.


    Link Technologies is an equal opportunity employer. All qualified applicants will receive consideration for employment without discrimination based on race, color, religion, sex, gender identity/expression, sexual orientation, national origin, protected veteran status, disability, or any other factors protected by law.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: linktech
  • Position Id: JOB-7634
  • Posted 1 day ago

Company Info

About Link Technologies

Founded in 2000, Link Technologies is a certified SDB, DBE, WOSB, and 8(a) Graduate company delivering customized IT and cybersecurity solutions to top commercial, government and hospitality clients. Specializing in infrastructure development, PCI compliance, QSA audits, and end-to-end project management, Link Technologies provides cost-effective, scalable solutions that align with their core values: Client Focus, Quality, and Satisfaction.

 

Link Technologies provides highly qualified professionals to take care of evolving client need in an industry with rigorous standards, enabling organizations to focus on what matters most: their core business. We operate our own fully managed Network Operations Center (NOC) and Security Operations Center (SOC), providing around-the-clock monitoring, SIEM services, and Tier 1 & 2 Help Desk support—all managed in-house to ensure quality, accountability, and rapid response.

 

Quality isn’t an add-on: it’s a standard. At Link Technologies, we believe every engagement, no matter how complex, should be executed with precision and consistency. The Link Technologies team is committed to delivering exceptional results the first time, every time. This commitment to quality is the foundation of our continued success and the driving force behind everything we do

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