Title: Project Manager - 12761
Location: Columbia, SC/ Hybrid
Duration: 12 + Months
Interview Process: 1 round, Virtual/Online
Work Location: Hybrid (3 days
in office, 2 days remote). Onsite for 30-90 days - schedule will turn to hybrid at the managers discretion.
Candidate Location: Candidate MUST be a SC resident or willing to relocate to SC prior to starting the role at their own expense.
SCOPE OF THE PROJECT:
SCDHHS is looking for an IT Healthcare Consultant - Project Manager - Consultant who will be the lead for MMIS Medicaid Systems Operational Management. This position will lead teams that support business-critical operations for MCO enrolment, claims and encounter processing and payment and other support functions.
DAILY DUTIES / RESPONSIBILITIES:
Oversee, coordinate, and perform operations and support activities form MIS, Encounter Processing System, and other supporting systems. To include communication and coordination with vendors, Office of Cyber Security, Enterprise Architecture, etc.
Maintains an effective organizational team and motivates diverse staff to accomplish mission critical operations and objectives. These teams provide production support, helpdesk, interface/EDI support, and stakeholder monitoring and
Oversee incident and issue management. Ensures documentation, tracking, escalation and resolution for all ticket types. Ensures timely resolution of production issues.
Skills:
REQUIRED SKILLS (RANK IN ORDER OF
IMPORTANCE):
Bachelor s degree in a technical, business, or healthcare field. 5+ years of equivalent experience in business/systems analysis and/or computer systems development/modification may be substituted.
5+ years of prior experience managing system operationsand or administrative program functions for claims and/or encounter processing in healthcare environment.
5+ years of experience in project management managing system implementations or enhancements.
3+ years of experience manage external vendors who provide system development.
Ability to provide incident management on call and afterhours
AWS Cloud Certifications
PREFERRED SKILLS (RANK IN ORDER OF
IMPORTANCE):
Prior experience managing operations of Medicaid Enterprise systems.
Ability to make presentations and prepare reports.
Knowledge of Medicaid eligibility, enrolment, and MMIS domain concepts
Experience with ticketing software
Experience with writing standard operating procedures for new system implementations.
ADDITIONAL SKILLS/DUTIES:
-Excellent communication skills with staff ranging from frontline to executive management
- Ability to manage work and provide guidance
-Experience assigning/overseeing team workload
- Knowledge of system development lifecycle
-Strong documentation and process management ability
-Excellent communication skills with staff ranging from frontline to executive management
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