Business Systems Analyst

Job#: 3018226

Job Description:

Job Description: Business Analyst - Pharmacy Healthcare IT Pharmacy Inpatient Focus (80%) / Ambulatory (20%) | Epic | Sentri 7 | Interfaces

Position Details

Location: 100% Remote (U.S. only); Preferred Eastern Time Zone hours.

Assignment Length: 12 months (with potential for extension),

Job Summary

The Business Systems Analyst will be a key member of the Pharmacy Portfolio team, providing essential business analysis and clinical workflow oversight for pharmacy-focused IT initiatives. This role partners closely with the Pharmacy Application Owner to translate operational and technical needs into clear requirements.

The ideal candidate combines Epic Willow certification with strong business acumen and practical understanding of medication-use workflows and healthcare systems. Experience with Sentri 7 and a working knowledge of interfaces/integrations are preferred.

Key Responsibilities

Primary Business Analyst to the Pharmacy IT Application Owner

- Serve as the main Business Analyst for the Epic and Sentri 7 Pharmacy IT Application Owner (and other assigned pharmacy applications).

- Translate operational and technical needs into clear requirements, deliverables, and design artifacts.

- Increase stakeholder awareness and engagement through structured working sessions, consistent documentation, and timely decision tracking.

Requirements and Documentation

- Elicit, document, and validate comprehensive requirements for pharmacy initiatives (80% inpatient / 20% ambulatory), including workflow, data, and reporting impacts.

- Review and refine business requirements from stakeholders owners to ensure they are complete, unambiguous, and testable.

- Review and approve project change decisions, assessing scope impacts, operational tradeoffs, and readiness implications.

Implementation Oversight (BA Lens; Not Project Management) -Provide SME-level guidance to support timely progression through project phases by clarifying requirements, resolving ambiguity, and surfacing risks/issues early.

-Work independently to meet BA deliverables and escalate concerns appropriately to the Pharmacy IT Application Owner/ Project Leadership/ Pharmacy IT Applications directors.

-Maintain practical oversight of dependencies and readiness items (e.g., testing needs, cutover considerations, training impacts, downtime/contingency workflows).

EHR and Interfaces

- Collaborate with Clinical Informaticists to provide SME support for pharmacy-related Epic workflows, impacting ordering, verification, dispensing, and medication administration (including MAR/BCMA).

- Partner with interface/integration teams to define and validate requirements (HL7/FHIR concepts) and ensure end-to-end workflow/data reconciliation.

Testing, Go-Live Readiness, and Stabilization

- Provide application SME oversight for User Acceptance Testing (UAT) planning and execution, including test script development, defect capture/triage, and contingency planning.

- Track stabilization issues post-go-live to resolution and document optimization opportunities for future prioritization.

Communication and Stakeholder Management

- In collaboration with the project manager, serve as a primary point of communication by providing regular updates to the Pharmacy IT Application Owner and IT senior leadership as needed.

- Act as a business escalation point for issues impacting pharmacy operations, readiness, or stakeholder alignment.

Required Skills and Experience

- 5-7 years of experience in pharmacy business systems analysis or a related pharmacy-focused technical role (e.g., data analyst, project coordinator).

- Epic Willow Certification is required.

- Demonstrated ability to elicit and document requirements, facilitate working sessions, and produce clear, build-ready, and test-ready artifacts.

- Strong verbal and written communication skills, with the ability to effectively translate information between operational pharmacy stakeholders and technical delivery teams.

- Proven ability to work independently, manage multiple concurrent priorities, and meet deadlines without close supervision in a fully remote environment.

- Basic understanding of pharmacy healthcare concepts; stakeholder engagement and/or project coordination experience is required.

- Proficiency in Google Suite (Docs, Sheets, Slides, Meet/Chat).

Preferred Qualifications

- Sentri 7 application knowledge.

- Working knowledge of interfaces/integrations (e.g., HL7 and FHIR concepts).

- Understanding of application system security concepts (role-based access, least privilege, change control).

Education

- Bachelor's degree is required.

Soft Skills

- Strong initiative and ability to quickly assimilate into a new team ("hit the ground running").

- Excellent organizational and time management skills.

- Comfortable working in a fast-paced, deadline-driven environment.

- Collaborative mindset with a proactive approach to problem-solving.

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click for more details.

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.