Infrastructure Engineer

Project Overview

• The Infrastructure Core Services (ICS) Specialist will work alongside a talented team of professionals accountable for the lifecycle management and support of clients ongoing digital initiatives and strategies.
• This role will have operational responsibilities for latest hyper[1]converged platforms, cloud (AWS/Azure), and storage service offerings.
• This role is a critical part of a larger cross-functional Information Technology team of Architects, Network Support, Incident Management, Cyber Security and others to ensure resiliency and availability of key digital IT assets and services.

Job Functions & Responsibilities

• Provide Operational support for all aspects of ICS operations including all server types (Windows and Linux), SAN/NAS storage, server virtualization technologies (including VMWare), backups systems (Commvault).
• Recommend operational efficiency improvements including but not limited to IaaS, Lights Out Data Center solutions, Automation, Cloud and Hybrid cloud solutions.
• Responsible for operations of critical infrastructure while maintaining component-level monitoring, real-time performance metrics, and trending.
• Coordinates performance of outages, hardware maintenance, software maintenance, etc.
• Work closely with IT Service Management team to follow ITIL / ITSM service delivery models.

Skills

• Strong knowledge designing and implementing resilient solutions utilizing virtualization, Microsoft clustering technologies, enterprise storage and SAN solutions, Microsoft Server technologies, and software defined networking(SDNs).
• Familiarity with monitoring and telemetry platforms, such as Splunk, to manage infrastructure service SLAs, metrics, and KPI
• Strong knowledge of IaaS solutions and related cloud offerings.
• Experience operating under ITIL / ITSM service delivery process and procedures.
• Excellent organizational skills around technical planning and execution.
• Excellent communication skills and ability to build successful cross-functional relationships.
• Working knowledge of Source control tools like Azure DevOps, Git, or SVN.
• Microsoft SCCM (patch management and deployment)
• VMware vCenter in AWS (VMC) and on prem
• Commvault backup administration Microsoft Windows Server administration
• Red Hat Enterprise Linux administration across Google Cloud Platform, AWS, and Azure
• Infrastructure automation and scripting using Ansible and Terraform

Education & Certifications

• Bachelor's Degree preferred, Information Technology Management or a related field. Equivalent work experience accepted.
• Minimum 7 years' experience in Information Technology field with focus on Critical Infrastructure deployments.
• Cloud Certifications (AWS, Azure, Google Cloud Platform) preferred
• Agile/Scrum certification preferred