ServiceNow Solution Architect

Hybrid in Richardson, TX, US • Posted 14 hours ago • Updated 14 hours ago
Contract W2
Contract Independent
Hybrid
Depends on Experience
Fitment

Dice Job Match Score™

👾 Reticulating splines...

Job Details

Skills

  • Strong knowledge of: o ServiceNow Architecture o TSM Modules o CMDB Data Model o Integration
  • Transform Maps
  • REST APIs o Workspace
  • Dashboard
  • UI Builder o Flow Designer
  • IntegrationHub o Discovery & Service Mapping
  • Telecom domain

Summary

Job Role : ServiceNow Solution Architect Location: Richardson, TX 75082 Duration: 6-12 Months Contract Client : Infosys / zayo group

Experience: 10+ Years
Domain: Telecom

Job Summary:

We are looking for an experienced ServiceNow Solution Architect to design and implement scalable ServiceNow solutions in the telecom domain. The candidate will lead architecture design, CMDB strategy, TSM implementation, integrations, workflows, and governance while ensuring best practices and business alignment.

Required Skills:

  • 10+ years of ServiceNow experience in Telecom domain
  • Minimum 5+ implementations of ServiceNow TSM and CMDB
  • Strong knowledge of:
    • ServiceNow Architecture
    • TSM Modules
    • CMDB Data Model
    • Integration, Transform Maps, REST APIs
    • Workspace, Dashboard, UI Builder
    • Flow Designer, IntegrationHub
    • Discovery & Service Mapping
  • Experience with TM Forum Open APIs:
    • TMF620, TMF621, TMF632, TMF674, TMF697
  • Strong understanding of ITIL processes:
    • Incident
    • Request
    • Problem
    • Change Management

Responsibilities:

  • Design ServiceNow architecture solutions
  • Lead TSM & CMDB implementations
  • Design workflows and automation solutions
  • Define SLA/KPI dashboards and reporting
  • Build integrations with enterprise systems
  • Implement CMDB governance and data quality
  • Review current architecture and recommend improvements
  • Work with stakeholders and technical teams
  • Ensure scalable, secure, and best-practice solutions

Soft Skills:

  • Strong communication skills
  • Stakeholder management
  • Problem-solving mindset
  • Ability to handle ambiguity
  • Strong planning and decision-making skills
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10200946b
  • Position Id: 8945262
  • Posted 14 hours ago
Create job alert
Set job alertNever miss an opportunity! Create an alert based on the job you applied for.

Similar Jobs

Hybrid in Dallas, Texas

Yesterday

Easy Apply

Contract

Depends on Experience

Farmers Branch, Texas

Yesterday

Easy Apply

Contract

80 - 90

Hybrid in Dallas, Texas

7d ago

Easy Apply

Contract, Third Party

Depends on Experience

Dallas, Texas

Today

Easy Apply

Full-time, Third Party, Contract

Search all similar jobs