Senior Product Manager

Job#: 3031373

Job Description:
Senior Product Manager

Location: Celebration, Florida (Hybrid)

Employment Type: Contract

Role Overview

This Senior Product Manager role supports the end-to-end embarkation experience for a major cruise line. In this collaborative position, you will partner with business teams to shape and drive product strategies that elevate the guest experience and transform operations. You will act as a connection across disciplines, bringing clarity and momentum to initiatives while aligning stakeholders around shared goals. This is a high-impact role for a candidate who can empathize with guests and operational partners, foster collaborative decision-making, and inspire teams to deliver transformative outcomes.

Key Responsibilities

• Own requirements definition for all aspects of a project, synthesizing guest insights, operational needs, and technical constraints into clear product direction.
• Document product scope by translating business and technical requirements into user stories and epics.
• Define a formal, data-driven roadmap and backlog with input from the team and business partners.
• Drive the implementation of the roadmap by ensuring development teams understand product goals and priorities.
• Partner with operations and technology teams to ensure launch readiness, operational stability, and clear plans for live operation support.
• Define and monitor success metrics tied to guest experience, operational performance, reliability, and scalability.
• Serve as the primary representative for Product Management in all daily project activities and as a liaison for leadership.
• Communicate expectations to partners and leaders, and make adjustments as priorities shift.

Required Qualifications

Education: A Bachelor's Degree is required.

Experience: 5+ years of Product Management experience in digital customer experience for a global or national brand is required. Candidates must have experience working with technology, design, project management, business, and user experience teams. This includes demonstrated experience owning and driving outcomes for complex, multi-team product portfolios or platform initiatives.

Skills: Applicants should be able to use hard data to form assumptions and develop business cases. Experience with Agile software development methodology is required. The role demands an ability to think strategically, guide ideas into action, and work independently with minimal direction. Experience partnering cross-functionally and presenting product strategy is necessary.

Preferred Qualifications

• Experience with digital Product Management to support a physical operation, and/or experience in the cruise industry.
• Strong analytical and financial skills.
• Experience with innovative and emerging technologies.

Compensation & Benefits

The pay rate for this position is between $75.00 and $82.00 per hour. Apex Systems offers weekly pay. Please note that as a contract employee, you may be eligible for benefits including Health, Dental, Vision, Life Insurance, Short Term Disability, Hospitalization Coverage, Direct Deposit, Weekly Pay Periods, Training and Development Programs, a 401k, and a Referral Program.

We are an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. We will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

Apex uses a virtual recruiter as part of the application process. Click for more details.

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Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click for more details.

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.