Tier 3 end-user Support Specialist || 100% Remote w2 role

Remote • Posted 13 hours ago • Updated 13 hours ago
Contract W2
No Travel Required
Remote
Depends on Experience
Fitment

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Job Details

Skills

  • Application Support
  • Tier 3
  • Technical Support
  • M365
  • Freshservice

Summary

Position               :: Tier 3 end-user  Support Specialist

Location               :: 100% Remote

Duration              :: 4+ Months contract

Interview             :: Phone and Video

Job Description:

  • Tier 3 end-user support, escalating to engineering resources as needed
  • Windows 365 Cloud PC (W365) support and troubleshooting
  • M365 application support including Teams, Outlook, and related services
  • Ticket management via Freshservice
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 91140717
  • Position Id: 8921707
  • Posted 13 hours ago
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