*** Long term contract; initial PO for 1 year but usually goes for 4-5 years ***Hybrid. Need 3 references with resume ****
Job Description
Purpose
This scope of work is for System Administrator consulting services to support the development, implementation and life-cycle management of new and existing enterprise technologies required to support the Florida Department of Health, Office of Information Technology, Bureau of Enterprise Foundational Services, Cloud Support Team (Department). Contractor will provide these services to the Department.
Responsibilities
- As directed by the Department, design, install, maintain, and document all server and cloud platform requirements in an enterprise scale Windows Active Directory platform. These duties include, but are not limited to: system administration, server maintenance, monthly patching, daily monitoring, error tracking, issue remediation and change control.
- As directed by the Department, perform proactive daily monitoring for high availability, system data protection, central authentication, user account management, disk storage management, hardware and OS maintenance, and application maintenance for all platforms serviced by Server and Cloud Support Team.
- Daily as directed by the Department, provide technical experience and perform daily management and monitoring of cloud infrastructure, including design, maintenance and troubleshooting.
- Daily as directed by the Department, investigate, troubleshoot, and resolve issues reported by customers, system administrators and support teams.
- Daily as directed by the Department, provide technical expertise to users, management, vendors and peers for issues involving other Department business offices and vendors.
- Daily as directed by the Department, provide documented resolutions to Service Desk and Change Management tickets.
- As directed by the Department, provide technical experience for traditional and cloud-based Disaster Recovery as a Service (DRaaS). This must include system replication to the cloud, monitoring, maintenance, and troubleshooting.
Qualifications and Experience
- 15 years of experience with enterprise class Windows Server system design and administration, including the proactive monitoring of system environments and problem resolution, user support, printing support, IIS support, certificate management, system application support, Operating System (OS) support, hardware/software system installation, configuration, and maintenance.
- 5 years of experience as an enterprise administrator in a Cloud Active Directory domain infrastructure.
- 5 years of experience with cloud technologies including management and maintenance of an Azure and AWS Cloud based platform.
- 10 years of experience with scripting languages including Microsoft PowerShell.
- 10 years of experience working with Microsoft Premier Service tools and services to update and maintain core Windows Server platform services.
- 5 years of experience using Virtual Storage Area Network.
- 5 years of experience using Hyper Converged infrastructure.
- 5 years of experience using Veeam backup technology.
- 5 years of Backup-To-Disk hardware support.
- 12 years of experience architecting and managing an enterprise class VMWare infrastructure.
- 5 years of experience managing Cloud based virtual networking, including Express Route.
- 5 years of experience in an enterprise networking environment managing LAN/WAN infrastructure.
- 10 years of experience managing SQL servers and associated databases.
- 5 years of experience managing Microsoft 365 messaging and supporting infrastructure.
- 5 years of experience with replication for Disaster Recovery and Disaster Recovery as a Service.
- 5 years of experience managing VXRail Virtual SAN environments.
- 5 years of experience with EMC or Netapp hybrid managed file systems and Commvault backup to Cloud solutions.
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