IO Datasphere, Inc. has been providing project management, software development and IT staff augmentation services to our clients in the Midwest and throughout the U.S. since 1996. We are an approved vendor on contract to provide software development and IT staff augmentation services for the States of Illinois, Michigan, Minnesota, Iowa, and Wisconsin. We also provide these services to businesses, as well as local and county governments, in the Midwest and nationwide.

Our client is looking for a Desktop Patch Coordinator. This position falls under IT Support but does NOT actually do any desktop remediation, updates, or support. It focuses on the identification and remediation of software vulnerabilities at the administration level. Client does not need the person to have any desktop support experience as this is more clerical with a technical understanding than it is break/fix.

Tasks

• Assist with Vulnerability Management. This position will provide timely IT support to staff so they can more efficiently support critical initiatives.
• Assist with operational software updates/upgrades of desktop systems. Client tracks and maintains authorized software at supported levels.
• Assist with the alignment of installed software with current software standards and authorizations.
• Instrumental in getting a more cohesive patch and testing program in place for software. The client has an extremely complex environment for application management. This position is responsible for assessing and improving related processes, especially where manual patches are required. The position works with other members of the desktop application maintenance team to assess, develop, and improve multiple processes, documenting accordingly. This position takes on tasks to enhance and streamline wherever it can. Where it can't make changes, it must take initiative to document the status quo, noting gaps that will need to be addressed at some point.
• Works with the Patching Technician to coordinate testing of any emerging patches and documenting identified vulnerabilities and known exploits. This position works with the Patching Technician enhancing the process used to confirm that new patches have been appropriately installed and tested, prior to release to the wider audience.
• Tracks non-Ivanti software titles that are most prone to vulnerabilities and ensures that their websites are checked on a regular basis for alerts and updates. This allows the client to be responsive to threats as they arise.
• Develops and collaborates with others regarding many process guidelines and procedural documents for maintaining and improving the patching posture. This position applies to the vulnerability management approach.
• Intakes Federal software security notices and compares them to software titles to ensure that we are able to patch and / or mitigate identified vulnerabilities.
• Reaches out to peers, both on their own team and on other teams, to better understand how to integrate the role with the efforts of other teams, thereby enhancing the security posture.
• Continually looks for ways to improve this extremely manual and tedious process so that more can be done. It continues to look for ways to improve that process and to track and manage more vulnerabilities.

NOTE: Candidate MUST be a WI resident or willing to relocate to WI prior to starting the role at their own expense. Position is Hybrid within the state of WI. The first week will be fully onsite for training the first week and at minimum the candidate will be onsite once per quarter for training.

Location: Madison, WI (Hybrid)

Contract: 1 year

Skills Required:

• 2+ years- Experienced at tracking multiple tasks simultaneously
• 2+ years- Experienced at tracking effort through a ticket system.
• 2+ years - Experienced at vulnerability research
• 3+ years - Experience generating and interpreting reports

Skills Desired A plus to have:

• Experience with use of desktop tools such as Ivanti or SCCM.
• Experience navigating vulnerability notifications such as CISA and performing crosswalk comparisons.

*** Rate depends on experience

*** Candidates authorized to work in the US are encouraged to apply. We can accept H1b, , TN, and other valid work visas for IT. However, we cannot accept OPT or CPT visas at this time.

*** Companies submitting candidates should only submit direct W2 employees for this position.

Please submit your resume by using the "URL" below