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Help Desk

Hybrid in Charlotte, NC, US • Posted 5 hours ago • Updated 5 hours ago

Contract W2

12 Months

No Travel Required

On-site

$20/hr

Fitment

Dice Job Match Score™

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Job Details

Skills

IT
Asset
Help Desk
Shipments
Equipment
MS Office

Summary

Help Desk | IT Asset Management Assistant

Location: Charlotte, NC (Onsite/Hybrid)

Position Summary

The IT Asset Management Assistant (Help Desk) is an entry-level position responsible for supporting the day-to-day operations of IT Asset Management. This role assists with receiving and processing incoming technology equipment, maintaining inventory accuracy, preparing devices for deployment, and supporting general asset tracking activities. The ideal candidate is organized, dependable, and comfortable working in a fast-paced environment.

Key Responsibilities

Receive, unpack, and verify incoming IT equipment and shipments
Assist with inventory tracking and asset management processes
Label, organize, and store equipment appropriately
Prepare devices for deployment, shipment, or disposal
Update asset records and maintain accurate documentation
Coordinate with internal teams regarding equipment requests and deliveries
Assist with hardware returns, replacements, and recycling activities
Maintain clean and organized storage and staging areas
Support IT Asset Management projects and administrative tasks assigned

Qualifications

High school diploma or equivalent required
Previous warehouse, inventory, shipping/receiving, or IT support experience preferred
Basic computer skills, including Microsoft Office applications
Strong attention to detail and organizational skills
Ability to lift and move equipment packages as needed
Strong communication and teamwork skills
Ability to manage multiple tasks and priorities
Strong customer service skills

Preferred Skills

Familiarity with inventory or asset management systems
Experience handling technology equipment
Basic understanding of computer hardware and peripherals

Work Environment

Combination of office, storage, and shipping/receiving environments
May require standing, lifting, and moving equipment throughout the day

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 90907313
Position Id: 8980476
Posted 5 hours ago

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