Salesforce QA Tester (Sales Cloud & CTI)

Frederick, MD, US • Posted 5 hours ago • Updated 5 hours ago
Full Time
On-site
USD $90,000.00 - 100,000.00 per year
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Fitment

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Job Details

Skills

  • Data Modeling
  • Automated Testing
  • Testing
  • Test Plans
  • Test Scripts
  • Sales
  • Cloud Computing
  • Regression Analysis
  • Acceptance Testing
  • Workflow
  • Routing
  • Defect Management
  • JIRA
  • Collaboration
  • Business Process
  • Salesforce.com
  • Data Integrity
  • Reporting
  • Documentation
  • Quality Assurance
  • Status Reports
  • Test Cases
  • Privacy
  • Marketing

Summary

Location: Frederick, MD
Salary: $90,000.00 USD Annually - $100,000.00 USD Annually
Description:
Salesforce QA

Location: Remote

Fulltime

Job Description

Salesforce QA Tester (Sales Cloud & CTI)

Technical Skills

o 3+ years of QA experience with Salesforce Sales Cloud.

o Hands-on experience testing CTI integrations

o Familiarity with Salesforce declarative features and data model.

o Experience with QA Automation tools is a plus.

Certifications (Preferred)

o Salesforce Administrator or Sales Cloud Consultant.

Roles & Responsibilities

Testing & Quality Assurance

o Develop and execute test plans, test cases, and test scripts for Salesforce Sales Cloud features and CTI integrations.

o Perform functional, regression, integration, and UAT testing.

o Validate workflows, automation, and security settings within Salesforce.

o Test CTI functionality including call routing, screen pops, and softphone integration.

Defect Management

o Identify, document, and track defects using tools like Jira or similar.

o Collaborate with developers and admins to resolve issues promptly.

Business Process Validation

o Ensure Salesforce configurations align with business requirements.

o Validate data integrity and system performance post-deployment.

Documentation & Reporting

o Maintain detailed test documentation and provide regular QA status reports.

o Create and update test cases for new features and enhancements.

By providing your phone number, you consent to: (1) receive automated text messages and calls from the Judge Group, Inc. and its affiliates (collectively "Judge") to such phone number regarding job opportunities, your job application, and for other related purposes. Message & data rates apply and message frequency may vary. Consistent with Judge's Privacy Policy, information obtained from your consent will not be shared with third parties for marketing/promotional purposes. Reply STOP to opt out of receiving telephone calls and text messages from Judge and HELP for help.

Contact:

This job and many more are available through The Judge Group. Please apply with us today!
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: cxjudgpa
  • Position Id: 1132230
  • Posted 5 hours ago

Company Info

About Judge Group, Inc.

The Judge Group, is a leading professional services firm specializing in talent, technology, and learning solutions. We consult, staff, train, and solve. Through our work we make people and organizations better.

Our services are successfully delivered through a network of more than 30 offices across the United States, Canada, and India. The Judge Group is proud to partner with the best and brightest companies in business today, including over 60 of the Fortune 100. We serve organizations in financial services, healthcare, life sciences, insurance, government (including aerospace and defense), manufacturing, and technology and telecommunications.

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