Help Desk/Service Desk Analyst -Remote - Long Term Contract

Remote • Posted 1 hour ago • Updated 1 hour ago
Contract W2
12 Months
Remote
Depends on Experience
Fitment

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Job Details

Skills

  • Helpdesk
  • Microsoft Word
  • Excel
  • Google Suite
  • helpdesk/servicedesk

Summary

Role: Help Desk Support II

Location: Remote

Duration: Long Term

Required:

Three years (minimum) demonstrated knowledge of and experience using: Microsoft Word, Excel, Google Suite

Excellent analytical and troubleshooting skills

Ability to work both independently and as part of a team

Excellent verbal and written communication skills

Accurate, thorough, and detail-oriented

Efficient with time-sensitive projects

Preferred: Three years experience with using Salesforce Customer Resource Management (CRM) and Jira

Preferred: Functional understanding of the CHATS application

Preferred: Current Salesforce Administrator Certification in progress

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10114195
  • Position Id: 9016234
  • Posted 1 hour ago
Contact the job poster
Raghavendra Rangu

Raghavendra Rangu

ERPA Recruiter @ ERPA
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