Junior Business Analyst (with Customer Support Focus)

Job Title: Entry-Level Business Analyst (Career Restart Opportunity) Location: Multiple Location all across USA (Chicago, IL, Boston, MA, NY, NJ, Phoenix, AZ, Madison, WI, Columbia, SC) Experience: 0-2 Years (Career Returnees Welcome) Job Summary: We are looking for a motivated and curious Entry-Level Business Analyst to join our team. This is a great opportunity for Entry Level Candidates or early-career professionals who want to start a career in business analysis. If you enjoy solving probl

Bachelors degree in Business, IT, Finance, or a related fieldBasic understanding of business analysis concepts and SDLCStrong analytical and problem-solving skillsGood communication and interpersonal skillsProficiency in Microsoft Excel (pivot tables, VLOOKUP, basic formulas)Familiarity with tools like SQL, Power BI, or Tableau is a plusAbility to work in a team and manage multiple tasks

Location: Remote (US-based candidates preferred) Key Requirements:3+ years of experience as a Business Analyst or Technical AnalystStrong understanding of SDLC and Agile methodologiesExperience in requirement gathering, process flows, and user storiesHands-on with SQL, Excel, and FigmaExperience with Azure DevOps (ADO)Strong communication and stakeholder management skillsNice to Have:Government/Public sector experienceSAP S/4 HANA or ERP systemsCRM tools (Microsoft CE preferred)Data Migration /

We are seeking a driven, forward-thinking Business Analyst to support a large-scale technology initiative at a state transportation agency. This is a fully remote contract role. The ideal candidate is someone who doesn't just use AI tools - they rely on them, grow with them, and bring that mindset to everything they do. What you'll be doing Leveraging AI tools like Microsoft Copilot to analyze recorded meetings, extract key themes, and translate them into clear user stories and business requirem