We are looking for an experienced SAP IS-U Device Management (DM/EDM) Consultant to support and enhance meter-to-cash processes for our energy/utilities operations. The ideal candidate will bring deep functional expertise in Device Management along with strong exposure to the plant/energy business environment (power generation, distribution, or metering operations).
Provide end-to-end functional support for SAP IS-U Device Management module, including configuration, enhancement, and production support
Manage device installation, removal, replacement, and technical master data (connection objects, premises, installations, devices, device categories)
Configure and support meter reading processes: MR unit creation, MRO scheduling, meter reading order generation, upload/download, and validation
Handle register-based and interval/AMI (smart meter) data processing, including profile management and Meter Data Unification & Synchronization (MDUS) where applicable
Support integration between Device Management and Billing, Rate Determination, and FICA modules
Manage move-in/move-out processes and their impact on device/technical master data
Troubleshoot meter reading exceptions, plausibility checks, and estimation processes
Support periodic and on-demand meter reading cycles, including bulk processing and mass activities
Work closely with Billing and MDM teams to resolve device-to-bill integration issues
Analyze and resolve production incidents; perform root-cause analysis for recurring meter reading/device issues
Prepare functional specifications for custom developments (BAPIs, user exits, enhancements) and coordinate with ABAP teams
Support smart metering/AMI integration projects, including head-end system (HES) interfaces where relevant
Participate in testing cycles (unit, integration, UAT) for enhancements, patches, and system upgrades
Document processes, configurations, and provide knowledge transfer to junior team members
Ensure SLA adherence in an offshore delivery model, coordinating effectively with onshore stakeholders
15+ years of overall SAP experience, with at least 6–8 years in SAP IS-U Device Management
Prior experience working in a plant, power generation, or energy/utility company environment (highly preferred)
Strong hands-on configuration experience in DM: installation structures, register/device categories, meter reading units, and reading results processing
Good understanding of integration with IS-U Billing, Rate Determination, and FICA
Experience with meter reading order (MRO) processing, upload/download, and estimation/plausibility logic
Exposure to smart metering/AMI concepts and interval data handling (MDMDM systems)
Working knowledge of mass activities, background job scheduling, and performance tuning in DM
Experience in incident/problem management tools (ServiceNow, Solution Manager, etc.)
Strong analytical and troubleshooting skills
Excellent communication skills to work effectively with onshore/offshore teams
ITIL process awareness for support engagements
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