NetScout Developer / Engineer / Operations

Job Title: NetScout Developer / Engineer / Operations

Location: Denver, CO

Job Overview:

We are seeking an experienced NetScout Developer / Engineer / Operations Specialist for a highly urgent requirement supporting a large enterprise environment. The ideal candidate will have strong hands-on experience in NetScout application support, network traffic monitoring, and infrastructure operations.

This role involves end-to-end support of the NetScout environment, including dashboards, traffic analysis, upgrades, and onboarding new services. Candidates must be able to work independently and support mission-critical network monitoring systems.

Key Responsibilities:

• Provide end-to-end support of NetScout application in production environments
• Maintain and support NetScout platform with 3+ years of hands-on experience
• Deep understanding of NetScout architecture and all components
• Monitor and analyze network traffic (Voice, Video, WiFi, and Data traffic)
• Work with traps, alerts, and performance monitoring dashboards
• Design, create, and maintain custom dashboards across business verticals
• Support software upgrades, patching, and environment maintenance
• Identify and recommend environment improvements and optimizations
• Onboard new services and verticals into the NetScout ecosystem
• Train and guide junior engineers on NetScout operations and support

Required Skills & Qualifications:

• Strong experience in NetScout (nGenius / InfiniStream / Performance Manager or similar tools)
• Minimum 3+ years supporting NetScout environments
• Strong understanding of network monitoring, traffic analysis, and performance metrics
• Experience working with enterprise network operations or NOC environments
• Ability to troubleshoot Voice, Video, WiFi, and enterprise network traffic issues
• Knowledge of NetScout hardware and software components
• Experience in dashboard creation and operational reporting
• Strong problem-solving and analytical skills
• Ability to work in high-pressure, production support environments

Preferred Skills:

• Experience in large enterprise or telecom environments
• Familiarity with network infrastructure tools and monitoring systems
• Experience in incident management and change management processes
• Strong communication and coordination skills

Work Environment:

• Onsite role in Denver, CO (relocation supported)
• Fast-paced enterprise support environment
• Collaboration with Infosys and end client teams
• Immediate joining preferred due to urgency