Technical Analyst I

Job Title: Technical Analyst I Location: Brentwood, TN / Hybrid / Remote This position would need to be local to the Nashville area as one of the requirements will be to come into the office as needed for hands on testing. 1 day per week would be the standard but when we have large model changes and need testing, it could be 2-3 days a week for 1 month during the year. Provide tier 3 support for a large enterprise environment, encompassing a large remote user base, and has primary responsibil

Title: Technical Analyst I Duration: 11-month contract Location: Nashville, TN, 37203 Description: The Client Technologist provides tier 3 support for a large enterprise environment, encompassing a large remote user base, and has primary responsibility for client configuration, performance, testing, and security. Reviews and updates trouble tickets, which have been escalated to the Endpoint Management Group as well as Problem Management tasks. They create and disseminate technical knowledge vi

Description Our client is seeking a Service Support Analyst to join their team. The analyst is responsible for managing the intake, assessment, and resolution of technology-related incidents and service requests from internal users across our client's organization. Acting as a primary point of contact, the analyst provides direct end-user support while ensuring requests are logged, prioritized, and resolved in alignment with established service management processes. Responsibilities: Task Exec

Title: ICDS Analyst 1 Location: Smyrna, TN (Onsite Monday-Thursday, day shift) Primary Function: End User Support Analysts provide technical support to local and remote users via telephone, email, interaction &/or with remote access resources on a daily basis, relying on experience and established procedures to analyze and resolve technical support incidents and problems. Responsibilities: Efficiently categorize, prioritize and diagnose incidents and service requests received via ticketing syste