Location: New York City, NY
Description: Data Operations LeadContract: 6-12 months (with potential extension)
Work Model: Hybrid / Onsite preferred
Locations: Princeton, NJ | New York City | Hartford, CT
Role OverviewOur client is seeking an experienced
Data Operations & Service Management Lead to oversee day-to-day data operations across enterprise data platforms. This role is responsible for ensuring data quality, governance, operational reliability, and workflow efficiency while acting as a Scrum Master and key liaison between business stakeholders, product owners, and delivery teams.
Key Responsibilities Data Operations & Service Management - Own and manage end-to-end data operations across data platforms, warehouses, lakes, and analytics systems
- Ensure high availability, reliability, and performance of data pipelines and reporting solutions
- Establish, track, and manage SLAs, KPIs, and operational metrics for data services
- Lead incident management, root cause analysis (RCA), and resolution of data-related issues
- Oversee production support, release coordination, and operational readiness activities
Data Governance & Quality - Drive data quality initiatives including monitoring, validation, reconciliation, and remediation
- Enforce data governance standards, policies, and best practices
- Ensure compliance with security, privacy, and regulatory requirements
- Partner with governance teams on data lineage, metadata management, and data stewardship
Stakeholder & Business Engagement - Serve as the primary point of contact for business stakeholders on data operations matters
- Translate business priorities into actionable operational execution plans
- Provide regular reporting on operational status, risks, and performance to leadership
- Support business-critical reporting, regulatory submissions, and executive dashboards
Team & Delivery Leadership - Lead and mentor data operations, platform, and support teams (onshore and offshore)
- Act as Scrum Master and facilitate scrum ceremonies and agile workflows
- Coordinate with data engineering, BI, cloud, and platform teams
- Drive continuous improvement through automation and operational efficiency
- Support vendor and partner management as needed
Required Skills & Experience Data & Technology - Strong experience managing enterprise data platforms (Data Warehouses, Data Lakes, Analytics platforms)
- Solid understanding of data pipelines, ETL/ELT processes, and BI/reporting ecosystems
- Experience with cloud data platforms (Azure, AWS, or Google Cloud Platform)
- Strong SQL skills with the ability to analyze and troubleshoot data issues
- Familiarity with monitoring, alerting, and operational support tools
- Understanding of data security, access controls, and compliance requirements
Operations & Governance - Proven experience in Data Operations, Data Support, or Platform Operations roles
- Strong knowledge of ITIL / Service Management (Incident, Problem, Change Management)
- Experience defining and managing SLAs, OLAs, and operational KPIs
- Exposure to data governance frameworks, data quality programs, and audit processes
Preferred Qualifications- Experience with Power BI, Tableau, or other enterprise reporting platforms
- Exposure to Databricks, Snowflake, Synapse, or similar modern data platforms
- Experience with automation, DevOps, and CI/CD for data platforms
- Familiarity with Agile and SAFe delivery models
- Domain experience in Insurance, Banking, or Financial Services
Please send resume to as well as your Linked IN.
By providing your phone number, you consent to: (1) receive automated text messages and calls from the Judge Group, Inc. and its affiliates (collectively "Judge") to such phone number regarding job opportunities, your job application, and for other related purposes. Message & data rates apply and message frequency may vary. Consistent with Judge's Privacy Policy, information obtained from your consent will not be shared with third parties for marketing/promotional purposes. Reply STOP to opt out of receiving telephone calls and text messages from Judge and HELP for help.
Contact: This job and many more are available through The Judge Group. Please apply with us today! 
Never miss an opportunity! Create an alert based on the job you applied for.